Customer Support Representative - French Language Jobs

Technical Support Representative - French Speaking

Our Customer Support Team is here to help customers by delivering first-class su...

Location

Portugal , Lisbon

Salary:

Not provided

Dashlane

Expiration Date

Until further notice

Requirements

At least two years of experience in a Level 2 (L2) Technical Support role, with a strong focus on supporting business-to-business (B2B) customers, preferably within a SaaS or technology company
Excellent spoken and written English, as this will be the primary language for team collaboration and for handling the majority of support requests
Professional fluency in spoken and written French is mandatory to provide technical support for specific cases involving our French-speaking customers
Experience handling different support channels such as phone, email, chat, and screen shares with customers to solve complex business/technical issues
You're quality-driven with a passion for creating extraordinary customer experiences while being able to help your team achieve efficiency and productivity objectives
You're experienced in managing support tickets throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand-off to the product/development team, and resolution
Experience working and interacting with technical teams like developers/engineers and QA
Experience working with customer support platforms such as Zendesk, Salesforce, etc
Experience working with a Sales and/or Customer Success team
Experience in troubleshooting technical issues that can arise on web applications, mobile applications, local software, and web extensions

Job Responsibility

Respond to customer questions rapidly and clearly - this entails inquiries related to Dashlane's product, customer accounts, billing, and how to make the most of Dashlane
When required, provide dedicated technical support to French-speaking customers via inbound/outbound calls, handling escalations, and assisting Customer Success Managers
Take ownership of solving a wide range of customer problems through email, calls, and other channels as needed by providing effective probing and troubleshooting
Comply with and suggest improvements for ticket categorization and issue identification guidelines
Test and reproduce issues to troubleshoot and help Dashlane’s Product and Engineering teams identify and fix bugs
Handle escalation of complex or sensitive cases that cannot be resolved by our level 1 team, and help identify coaching/training opportunities from working on escalated cases
Provide support to our Level 1 agents through designated channels, such as Team Support, for topics requiring more in-depth knowledge of our product and procedures
Primarily focused on B2B customers, you will provide direct support through specific queues, with shorter SLA, like the White Glove queue
Handle inquiries and issues through screen share sessions scheduled by B2B admins in real-time or through our callback system
Assist with training and development of Level 1 agents on product knowledge, internal processes, tools, quality and best practices

What we offer

Flex Benefits - allocate a monthly amount to a pool of benefits
Health insurance covered by Dashlane
5 extra vacation days each year, plus your birthday off
Company wide well-being days (one per quarter)
Equal Parental leave - up to 20 weeks fully paid leave, within the first year of birth or adoption
Donation matching program - Dashlane will match your donations to organizations driving positive impact in historically marginalized communities
Access mental health services through Spring Health, available for you and your family members
Team building & social events - weekly lunch in the office and monthly happy hour

Fulltime

Technical Remote Engineer Graduate

Technical Remote Engineer Graduate role providing remote service and support to ...

Location

Tunisia , Ariana

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

High School: completion of post-primary level education prior to University study
0-1 year experience in relevant technologies and customer environments
Relevant industry qualification where applicable
Excellent verbal and written communication skills in language to be supported
Experience in troubleshooting in a technical environment
Excellent analytical and problem solving skills
Software and hardware knowledge of computing, storage and peripheral devices
Advanced proficiency with case management databases and tools
Superior customer service skills
Phone and remote support experience

Job Responsibility

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs
Resolve incoming internal or external businesses and end user's problems via telephone and e-support
Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System
Proactively assist customers to avoid or reduce problem occurrence
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting
Engage team members for support as required to ensure internal or external business and end user SLA demands are met
Partner with and assist the Sales Pursuit team

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Technical Remote Engineer Graduate

Customer Solution Centers provide remote service including customer access, pre-...

Location

Tunisia , Ariana

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

High School: completion of post-primary level education prior to University study
0-1 year experience in relevant technologies and customer environments
Relevant industry qualification where applicable
Excellent verbal and written communication skills in language to be supported
Experience in troubleshooting in a technical environment
Excellent analytical and problem solving skills
Software and hardware knowledge of computing, storage and peripheral devices
Advanced proficiency with case management databases and tools
Superior customer service skills
Phone and remote support experience

Job Responsibility

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs
Resolve incoming internal or external businesses and end user's problems via telephone and e-support
Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS)
Proactively assist customers to avoid or reduce problem occurrence
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting
Engage team members for support as required to ensure internal or external business and end user SLA demands are met
Partner with and assist the Sales Pursuit team

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Technical Remote Engineer Graduate

Technical Remote Engineer Graduate role at Hewlett Packard Enterprise providing ...

Location

Tunisia , Ariana

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

High School: completion of post-primary level education prior to University study (e.g., H.S. diploma, 'A' levels (U.K), Baccalaureate (France), etc.)
0-1 year experience in relevant technologies and customer environments
Relevant industry qualification where applicable
Excellent verbal and written communication skills in language to be supported
Experience in troubleshooting in a technical environment
Excellent analytical and problem solving skills
Software and hardware knowledge of computing, storage and peripheral devices
Advanced proficiency with case management databases and tools
Superior customer service skills
Phone and remote support experience

Job Responsibility

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options
Resolve incoming internal or external businesses and end user's problems via telephone and e-support
Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS)
Proactively assist customers to avoid or reduce problem occurrence
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
Engage team members for support as required to ensure internal or external business and end user SLA demands are met
Begin to partner with and assist the Sales Pursuit team

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Customer Delivery Specialist

This role has been designed as 'Onsite' with an expectation that you will primar...

Location

Spain , Barcelona

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience and/or 1-2 years related experience or Master's degree
Basic knowledge in the field of Customer Relations
Demonstrated verbal communication and customer service skills
Knowledge of microcomputer hardware, basic-level knowledge of operating systems software
Demonstrated writing/correspondence skills
Additional language as French, Portuguese or Italian will considered a plus

Job Responsibility

Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence
Provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction, product safety issues, complaints with the company and/or its representatives, and complaints regarding an authorized dealer or channel

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Sales Engineer

The Vercel Sales Engineering Team enables the power of our advanced platform to ...

Location

Germany; United Kingdom

Salary:

Not provided

Vercel

Expiration Date

Until further notice

Requirements

Deployed Next.js or React.js applications to a production environment
Have French Language skills
Worked on teams self-hosting Next.js on their Kubernetes (k8s) cluster
You are an expert in internet technologies: TCP, DNS, HTTP(S), TLS
You have a passion for helping people develop an accurate mental model of how our technology works and have the ability to quickly build a rapport and become a trusted advisor
You are able to weave together discussions about business benefits, strategic value, and technical efficacy with the ability to envision, create and develop custom demos
You understand how to lead a project and prioritize between competing demands
You possess strong technical skills, ideally from software development experience or previous pre-sales experience
You are aware of the broader technical ecosystems, including Headless CMS, Media, payments, eCommerce, Analytics, etc.
You're experienced with load and performance testing for enterprise web applications

Job Responsibility

Provide technical support to the sales team, prospects, and customers throughout the entire sales cycle
Be the expert in Vercel's platform, solutions, and services and how they can be applied to solve business needs
Develop and present demonstrations of the Vercel solutions
Manage and run PoCs, guiding measures of success and towards meaningful outcomes
Respond to Security Documents, coordinating with other internal specialist teams
Respond to RFPs and other required formal written responses for sales opportunities
Be an interface to Product and Engineering teams, representing Voice of Customer

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Fulltime

New

Care at Home Support Worker

The post is working with adults in a care at home setting within the Dundee area...

Location

United Kingdom , Dundee

Salary:

16.00 - 17.00 GBP / Hour

Randstad

Expiration Date

December 27, 2025

Requirements

Qualified to minimum SVQ Level 2 in Care or HNC in Social Care (Desirable)
A car driver with access to your own vehicle (ESSENTIAL)
Minimum 1+ years of UK experience, working within a care setting

Job Responsibility

Working effectively on their own as well as part of a team
Recognising and encouraging the rights of service users within all areas of their life and to assist them to make informed choices and decisions
Working in a professional manner, meeting National Care Standards, setting appropriate boundaries

What we offer

Opportunity to get started right away
Access to FREE e-learning modules + training, to help grow your care knowledge
Access to Tablet/mobile app, which can allow you to pick up additional shifts and boost your earnings
Excellent £300 candidate referral scheme
SSSC Endorsement
health and wellbeing

Fulltime

!

New

Sous Chef

Calling all culinary connoisseurs that are OBSESSED about food, we need you! If ...

Location

United Kingdom , London

Salary:

37500.00 GBP / Year

Baxter Storey

Expiration Date

Until further notice

Requirements

Proven experience working as a Sous Chef or similar role
Knowledge of various cooking techniques and cuisines
Strong understanding of food safety and sanitation practices
Ability to work in a fast-paced, high-pressure environment
Excellent attention to detail and organisational skills
Strong communication and teamwork abilities
Works according to the BaxterStorey core values

Job Responsibility

Food Preparation – prepare and cook dishes according to the recipes and standards set by the head chef
ensuring food safety standards are adhered to at all time
Station Management – oversee the production of all dishes assigned to your station and upkeep your designated area with supplies and ensuring cleanliness in line with policies and procedures
Quality Control – maintain high quality standards for all dishes, ensuring presentation and taste is considered at all times
Team Collaboration – communicate positively and effectively with all other team members and assist/support all colleagues where necessary
Coaching of junior chefs to support development
Menu Development – collaborate with head chef to develop and taste new recipes, providing suggestions for improvement or innovation
Cleaning and Maintenance – maintain cleanliness and organisation of the kitchen including your designated area ensuring equipment is in good working order

What we offer

28 Days holiday including bank holidays
Plus your birthday off
3 volunteering days
3 days grandparent leave
24 week’s enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeships opportunities for all experience levels

Fulltime

Customer Support Representative - French Language

Helpware

Location:
Uganda , Kampala

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 09, 2025

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Category:Customer Service

Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:December 09, 2025

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Location:
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Contract Type:
Not provided

Job Posted:
December 09, 2025