Customer Support Operations Specialist Jobs

New

Customer Support Specialist

As a member of the Airbnb Customer Support team, you'll play a vital role as a R...

Location

India , Gurugram

Salary:

460000.00 - 557000.00 INR / Year

Airbnb

Expiration Date

Until further notice

Requirements

Graduate with minimum 2 years of international voice process experience in a contact center/BPO
Knowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies
Ability to manage sensitive customer information
Knowledge of functional key performance metrics related to customer experience
Internet: Minimum 10 Mbps high-speed internet on the laptop for seamless work and virtual meetings
Workspace: Quiet, private area free from interruptions
no shared/public spaces allowed
Furniture & equipment: Ergonomic chair, desk, and proper lighting for comfortable, focused work
Cameras must be on during meetings unless otherwise stated
Only using Airbnb issued hardware and software including noise canceling headsets, laptop etc

Job Responsibility

Provide courteous and efficient service to the worldwide Airbnb community
Be a first point of contact to handle and resolve customer complaints
Respond professionally to inbound and outbound phone calls, emails, messages, including any urgent situations
Identify and escalate issues appropriately
Compose thoughtful and accurate messages or customize prepared responses to customer emails
Utilize available resources to research and troubleshoot problems effectively
Investigate from the existing knowledge resources to provide resolution
Mediate situations between users with empathy and fairness
Monitor and control numerous concurrent tasks in tandem
Be ambassadors embodying knowledge, empathy, and accountability

What we offer

bonus or incentives
one or more equity programs
benefits
Employee Travel Credits

Fulltime

New

Customer Support Specialist

As a member of the Airbnb Customer Support team, you'll play a vital role as a R...

Location

India , Gurugram

Salary:

450000.00 - 557000.00 INR / Year

Airbnb

Expiration Date

Until further notice

Requirements

Graduate with minimum 2 years of international voice process experience in a contact center/BPO
Knowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies
Ability to manage sensitive customer information
Knowledge of functional key performance metrics related to customer experience
Internet: Minimum 10 Mbps high-speed internet on the laptop for seamless work and virtual meetings
Workspace: Quiet, private area free from interruptions
no shared/public spaces allowed
Furniture & equipment: Ergonomic chair, desk, and proper lighting for comfortable, focused work
Cameras must be on during meetings unless otherwise stated
Only using Airbnb issued hardware and software including noise canceling headsets, laptop etc

Job Responsibility

Provide courteous and efficient service to the worldwide Airbnb community
Be a first point of contact to handle and resolve customer complaints
Respond professionally to inbound and outbound phone calls, emails, messages, including any urgent situations
Identify and escalate issues appropriately
Compose thoughtful and accurate messages or customize prepared responses to customer emails
Utilize available resources to research and troubleshoot problems effectively
Investigate from the existing knowledge resources to provide resolution
Mediate situations between users with empathy and fairness
Monitor and control numerous concurrent tasks in tandem
Be ambassadors embodying knowledge, empathy, and accountability

What we offer

bonus or incentives
one or more equity programs
benefits
Employee Travel Credits

Fulltime

Senior Customer Support Specialist

The candidate will provide technical customer support for the NAVBLUE N-Ops & Cr...

Location

Poland , Gdańsk

Salary:

Not provided

NAVBLUE Limited

Expiration Date

Until further notice

Requirements

At least 3-5 years experience within a Technical Customer Support role within the Aviation industry
Experience working with customer requests and issues in a strict time frame and adhering to SLA’s
Proven ability to multitask during high stress situations and prioritize work
Strong analytical and problem-solving skills
Able to think critically and take a proactive approach to identify problems, issues, and opportunities
Strong communication skills written/verbal communication, organizational and customer service skills
A team player
Adept at using and learning new software
Attention to detail & quality minded
Fluent in English

Job Responsibility

Analyze and troubleshoot complex queries through all available tools to try to resolve queries without escalation to L3 teams, performing system changes where required and permitted through the defined operating procedures
Provide feedback to Production Teams and Product Management on support trends, issues and any item impacting customer satisfaction
Manage and be responsible for multiple complex and technical queries submitted by customers through the Navblue Support Portal
Ensure that all customer queries or requests are logged, managed, followed up and closed as per the internal and customer specific Service Level Agreement’s (SLA)
Work closely with Product on new releases of the applications including training on the release, notifying new customers, and assisting customers with any issues
Train on the applications and use the desktop and mobile versions to troubleshoot any customer issues or queries
Monitor customer satisfaction and build loyalty from customers by providing excellent customer service
Ensure Quality, good housekeeping & Health & Safety is always maintained

What we offer

Stable employment based on a full-time job contract
International working environment in a dynamic company
Access to the latest knowledge and technologies enabling professional development
Training and development possibilities
Participating in international projects and international trips
Competitive salary dependent on experience and qualifications
Private medical coverage for you and your family
Sport card
Life insurance for you and your family
Co-funding for meals

Wholesale Operations Support Specialist

In your role as the Wholesale Operations Support Specialist, at Pacific Alaska W...

Location

United States , Anchorage

Salary:

17.00 - 20.00 USD / Hour

Alaska Commercial Company

Expiration Date

Until further notice

Requirements

Three years office experience, preferably in a retail or wholesale grocery environment
High school diploma or general education degree (GED) OR equivalent combination of education and experience
Proficient computer skills and comfortable learning other computer programs/systems
Proficient in 10-key
Must be detail and process oriented and possess critical thinking skills

Job Responsibility

Support and resolve customer issues, including shipment tracking, credits, and product availability
Resolve questions and discrepancies relating to order processing efficiently
Compile, sort, and verify data to be entered, review error reports, and enter corrections into the computer system
File source documents after entry and keep records of work completed
Accountable for all aspects of receiving, production of shipping documents, and invoicing
Support the PAW/SPAN team as required

What we offer

Opportunity for growth and development
Competitive salary and benefits package
Dynamic and diverse culture

Fulltime

Customer Support Specialist

We are looking for a motivated and detail-oriented Customer Support Specialist t...

Location

United States , Blaine

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience with CRM and ERP systems, such as Microsoft Dynamics
Strong background in customer service and administrative support, with at least 2 years of relevant experience
Ability to work independently and effectively manage high volumes of tasks and inquiries
Strong organizational skills and attention to detail to ensure accurate scheduling and data management
Excellent communication skills, both written and verbal, for interacting with customers and team members
Familiarity with industry-specific software and tools is highly preferred
Proficiency in data processing, email correspondence, and compliance-related tasks

Job Responsibility

Schedule and coordinate installation appointments, ensuring jobs are organized efficiently and completed on time
Review pending installations, verify product arrivals, and confirm labor requirements are in place
Monitor and manage the installation pipeline daily, ensuring updates and job closures are handled promptly
Prepare and organize all necessary paperwork for installation crews to ensure seamless project execution
Assign installation crews to projects based on their relevant skills and availability
Track and manage inventory, providing accurate estimated arrival times to customers and stakeholders
Address and resolve customer concerns to maintain high levels of satisfaction
Process payments and funding for completed jobs, adhering to company standards and protocols
Utilize CRM and ERP systems, including Microsoft Dynamics, to manage data entry and maintain accurate records
Perform additional administrative tasks as assigned to support operational efficiency

What we offer

medical, vision, dental, life and disability insurance, 401(k) plan

Fulltime

Customs Operations Specialist

Customs Import Operations Specialist role ensuring IKEA's goods flow smoothly an...

Location

United States , King of Prussia

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Bachelor's degree (or equivalent experience) in Supply Chain, Logistics, International Business, or a related field
Minimum 3 years of experience in customs brokerage, import operations, or similar environment
U.S. Customs Brokerage License is a plus
Experience with FTZ processes, entry writing, tariff classification, or post-entry corrections preferred
Proficient in preparing, validating, and managing import entries
Skilled in reviewing import/export documentation
Understanding of FTZ admissions, operations, and CBP compliance requirements
Strong grasp of customs laws, Free Trade Agreements, and Importer Security Filing standards
Experience with ERP or customs management tools and advanced Microsoft Excel skills
Ability to perform post-entry audits and corrections

Job Responsibility

Prepare and validate customs entries using IKEA's in-house systems
Monitor import and export clearance processes
Review import documentation and data for accuracy
Manage and support FTZ-related import operations
Coordinate with internal teams, brokers, and FTZ operators
Track and reconcile FTZ shipment movements
Analyze customs data to identify errors, risks, or opportunities
Drive corrective actions for customs declarations
Manage Importer Security Filing compliance
Stay current on trade regulations

What we offer

Work environment free of discrimination and harassment
Commitment to diverse backgrounds, perspectives, and skills
Opportunities for growth and development

Fulltime

Customer Operations Specialist

Hewlett Packard Enterprise is looking for a Customer Operations Specialist to pr...

Location

Poland , Wroclaw

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience and 2-4 years related experience or Master's degree and up to two years experience
4-6 years related experience in a telephone support position in a service or end-user support environment
working knowledge of the field of Customer Relations
demonstrated verbal communication and customer service skills
intermediate-level knowledge of operating systems software
demonstrated writing/correspondence skills
experience and demonstrated presentation skills
knowledge of legal ramifications/conflicts in Customer Relations environment such as consumer rights and manufacturers' warranty responsibility
fluent English and Spanish (or Italian, French).

Job Responsibility

Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence
provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction, product safety issues, complaints with the company and/or its representatives, and complaints regarding an authorized dealer or channel
act as an informed team member providing analysis of information and limited project direction input
exercise independent judgment within defined practices and procedures to determine appropriate action
follow established guidelines and interprets policies
evaluate unique circumstances and makes recommendations.

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
personal and professional development programs
flexibility to manage work and personal needs
unconditional inclusion.

Fulltime

Customer Operations Specialist

This role has been designed as ‘Onsite’ with an expectation that you will primar...

Location

Mexico , Mexico City

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

0–3 years of experience in a business-related role, preferably in financial services or accounting
Strong proficiency in Microsoft Office (especially Excel)
Advanced English
ability to work independently and in teams
Strong skills in organization, time management, attention to detail, multitasking, and both written and verbal communication, with a proactive approach to contributing to customer projects and solutions

Job Responsibility

End-to-end management of programmatic solutions: Oversees execution of tasks related to standard and programmatic solution delivery, including sales forecasting, compliance with policies, supplier payment monitoring, and volume tracking
Effective collaboration and communication: Works closely with Sales, Customer Relationship Managers, and external partners to ensure seamless communication and support for an optimal customer experience

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Customer Support Operations Specialist

Infinidat

Location:
Israel, Herzliya

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 09, 2025

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Location:Israel, Herzliya

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:December 09, 2025

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Location:
Israel, Herzliya

Category:
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Contract Type:
Not provided

Job Posted:
December 09, 2025