Customer Success Engineer (Mobile SDK Support) Jobs

Onboarding Engineer

As an Onboarding Engineer you will be responsible for ensuring the successful Im...

Location

Brazil , Sao Paulo

Salary:

Not provided

CleverTap

Expiration Date

Until further notice

Requirements

Hands On experience with Mobile App Development (Android, iOS, Hybrid), Web Technologies, APIs & Integration Techniques
Ability to translate and troubleshoot various Scripting Languages
Familiarity or experience Integrating SDK’s
Technical Problem Solving
Understanding of Software Design and Deployment, Database concepts
Understanding of Project Management methods & tools.
Experience Presenting in Portuguese, Spanish and English
Bachelor's Degree in Computer Science or related fields

Job Responsibility

Work Directly with Technical Stakeholders and Development Teams guiding them on their successful integration of CleverTap SDK’s and API’s
Ensure smooth and timely onboarding of tour clients to CleverTap by successful implementation of the CleverTap Platform with a focus on reducing “Time to Value” (TTV).
Work closely with the designated Customer Success Manager from CleverTap, and at times work in individual capacity, to build relationships, educate, guide and train the customers Business Users, Developers and other technical stakeholders through the implementation process, campaign creation and successful "Go Live"
Act as a product consultant to your customers: Help define technical solutions and requirements to implement customers business use cases, assist with techno-functional knowledge around product integration, troubleshooting, conduct technical audits & reviews to ensure adherence to CleverTap guidelines, quality, performance and data sanity.
Participate in technical discussions with the customer to identify use cases, technical enhancements required in the CleverTap product and provide actionable inputs to the internal teams (CS, Product, Engineering, etc.)
Document technical requirements, create content, estimate schedules and timelines, goals/metrics, and customer objective key results and outcomes
Enable, create and sign off campaigns with customers
Maintain Customer Satisfaction through continued Technical Support, Troubleshooting, Solutioning and unblocking Technical Integration Issues

What we offer

Be a part of a global growth stage startup
Work in a fast-paced, dynamic environment where your contribution matters
You are passionate about technology and its impact on the high growth mobile technology space
Innovate at scale, with learning opportunities
Be a part of a global category creator
hyper growth B2B SaaS startup
Work, performance and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team
Accountability and driving outcomes is the key to success
Your career here is limited by you and nothing else
Teamwork trumps individual success

Fulltime

New

Senior Billing & Revenue Operations Manager

We are looking for a seasoned Billing & Revenue Operations leader with advanced ...

Location

United States , Atlanta

Salary:

Not provided

Tier4 Group

Expiration Date

Until further notice

Requirements

5–8+ years of direct experience in Zuora Billing and Zuora Revenue, including deep configuration, architectural design, and system ownership
Proven background leading enterprise-level billing and revenue operations within a SaaS or subscription-based environment
Strong command of ASC 606, revenue automation, and billing compliance requirements
Expert-level understanding of Zuora integrations, data models, APIs, and workflows
Demonstrated ability to operate independently, prioritize effectively, and manage complex cross-functional programs
Exceptional analytical, strategic thinking, and communication skills, with the ability to influence senior stakeholders

Job Responsibility

Architect and oversee end-to-end billing operations within Zuora, ensuring accuracy, compliance, and scalability across complex subscription and revenue models
Lead advanced revenue recognition processes, including automation within Zuora Revenue, custom configurations, and technical oversight of ASC 606 compliance
Drive monthly/quarterly close activities with Finance, ensuring seamless alignment between billing, revenue, and the GL
Establish governance standards for billing data integrity, audit readiness, and system controls
Serve as the enterprise owner of Zuora, responsible for platform strategy, configuration, optimization, and roadmap execution
Design and maintain complex product catalogs, rate plans, charge models, workflows (Z-Workflow), notifications, and revenue rules
Manage and refine user roles, permission sets, and access frameworks with a deep understanding of compliance and security
Lead system testing cycles, regression testing, release management, and documentation for all Zuora updates and enhancements
Own all integrations between Zuora and downstream/upstream systems including Salesforce, ERP systems, payment gateways, and data warehouses
Collaborate with Engineering and RevOps to define data mapping, resolve synchronization issues, and optimize API or middleware-based data flows

New

Site Reliability Engineer

We are seeking a highly skilled Site Reliability Engineer (SRE) with strong obse...

Location

United States

Salary:

Not provided

Tier4 Group

Expiration Date

Until further notice

Requirements

Familiarity with SRE principles, maturity models, and reliability roadmaps
Demonstrated experience improving application reliability via data-driven decisions
Hands-on experience with Prometheus, Grafana, and PromQL
Strong understanding of Dynatrace, metric analysis, and observability practices
Excellent communication skills and ability to collaborate across diverse technical and non-technical teams
Strong analytical and problem-solving skills with a bias for action

Job Responsibility

Design, scale, optimize, and manage Prometheus and Grafana environments
Write advanced PromQL queries, dashboards, visualizations, and metric-based calculations
Build out and maintain Grafana instances, supporting multi-team use cases
Leverage Dynatrace with strong proficiency in metrics and analytics to deliver efficient, actionable observability solutions for engineering and operations teams (e.g., dashboards, insights, reports)
Analyze telemetry data to identify the metrics that matter (MTM), drive actionable insights, and influence engineering decisions
Apply and evolve an SRE Maturity Model to help teams mature across observability, resilience, automation, and reliability
Establish, implement, and maintain Service Level Objectives (SLOs) and error budgets across applications and services
Partner effectively with engineering, product, operations, and leadership teams
translate complex technical insights into clear, actionable communication
Identify and reduce toil through automation, tooling improvements, and process refinement

New

Software Development Engineer

We are seeking a seasoned full-stack .NET web developer who thrives in a dynamic...

Location

United States

Salary:

Not provided

Ticomix

Expiration Date

Until further notice

Requirements

3-5 years of experience with .NET technologies (including .NET 4.x, .NET Core, C#, ASP.NET MVC)
A bachelor’s degree in computer science or equivalent experience
Proven proficiency in web development, including HTML, JavaScript, TypeScript, JQuery, and CSS
Strong understanding of object-oriented programming and relational databases (SQL)
Experience with source control in Agile environments
Excellent communication skills, capable of conveying complex technical concepts to both technical and non-technical stakeholders

Job Responsibility

Develop robust software solutions using .NET technologies
Collaborate with cross-functional teams, including testers and architects, to meet and exceed project requirements
Provide technical expertise during project planning, ensuring alignment with client needs
Attend client meetings, offering technical insights and crafting detailed technical documentation
Maintain and manage work items using Azure DevOps to ensure project timelines are met
Engage in continuous learning and improvement, staying updated with the latest technologies and trends
Contribute to a positive team culture by actively participating in meetings and sharing knowledge
Uphold our team’s values by actively supporting team members and contributing to a culture of open communication and shared growth

What we offer

A remote work environment that provides flexibility and work-life balance
A comprehensive benefits package, including health insurance, 401(k) with employer match, and a profit-sharing plan
Paid time off and sick time off, along with paid holidays and volunteer time
Opportunities for professional growth and development through continuous learning initiatives
A collaborative, innovative team culture where your contributions are valued and make a tangible impact

Fulltime

New

Level 2 Helpdesk Technical Support

The Level 2 Technical Support role at ThreatLocker involves troubleshooting issu...

Location

United States , Orlando

Salary:

Not provided

ThreatLocker

Expiration Date

Until further notice

Requirements

Customer Service Mentality
Organizational and Time Management Skills
Verbal and Written Communication Skills
Interpersonal Skills
Reliability
Technical Proficiency
Attention to Detail
Previous Ticketing System Experience
Adaptability to High-Pressure Environment
Collaborative Team Player

Job Responsibility

Hardware and Software Installation
Ticket Management
Timely Response to Requests and Issues
Remote Support via Zoom
Assist with New Hire Training
Work with Windows and Mac OS Devices
Active Directory Tasks
Evaluate and Test New Technology
Create Documentation for Staff
Collaborate in Resolving Tier 1 Support Tickets

New

Distribution Supervisor

The Distribution Supervisor is responsible for overseeing all shipping and recei...

Location

United States , Oregon

Salary:

Not provided

Thysse

Expiration Date

Until further notice

Requirements

High school diploma or GED preferred
3+ years of experience in shipping, receiving, or distribution preferred, with demonstrated experience in process improvement and vendor management
Experience in a fast-paced, deadline-driven environment required
Experience negotiating with carriers and managing shipping costs highly desirable
Strong analytical skills with ability to interpret data, identify trends, and make data-driven decisions
Proven negotiation skills with outside vendors
Excellent organizational skills with ability to manage multiple priorities, meet deadlines, and adapt to changing business needs
Strategic thinking capability balanced with attention to operational detail
Strong, efficient work ethic with ability to work in a high-stress, fast-paced, deadline-driven environment
Strong interpersonal and customer service skills with both internal and external customers

Job Responsibility

Negotiate shipping rates and contracts with carriers
Conduct regular analysis of shipping costs and carrier performance
Review and dispute shipping billing discrepancies
Evaluate and onboard new shipping vendors
Maintain strategic relationships with carrier representatives
Lead the process for filing and resolving shipping claims
Analyze claim trends to identify root causes
Identify opportunities to streamline shipping and receiving workflows
Lead continuous improvement initiatives
Implement new technologies, systems, or equipment

Fulltime

New

Application Technician

ThreatLocker’s Application Technician role is a fantastic role to start your cyb...

Location

United States , Orlando

Salary:

Not provided

ThreatLocker

Expiration Date

Until further notice

Requirements

Basic knowledge and experience with computer programming and operating systems
Excellent verbal and written communication
Cybersecurity certificates (CompTIA, Security+ , Network +), preferred
Knowledge and experience in macOS 12.x and higher
preferred
Knowledge and experience with Red Hat Enterprise Linux
preferred

Job Responsibility

Updating and maintaining applications within client environments
Building test environments
Diagnosing and troubleshooting issues
Hardware support
Other duties as identified and assigned

Fulltime

New

Solutions Engineer

ThreatLocker’s Solutions Engineers are the technical subject matter experts in s...

Location

Ireland , Dublin

Salary:

Not provided

ThreatLocker

Expiration Date

Until further notice

Requirements

Minimum of five years of professional experience in IT solutions
Experience within cybersecurity industry, preferred
Understanding of best practices regarding system security measures
Advanced understanding of business analysis techniques and processes
Understanding of sales cycle
Excellent verbal and written communication

Job Responsibility

Supporting Sales department in lead and product demonstration calls
Managing post-sales cycle to providing technical support to client through audit reviews
Serve as a technical expert in providing detailed specifications for proposed solutions including time and scope involved
Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
Analyze current technologies used within the company to identify and mitigate potential gaps within processes and cycles
Document and monitor requirements needed to institute proposed updates in relation to customer experience
Work alongside sales teams to successfully monitor progress and implementation of initiatives
Account for possible project challenges or constraints and proactively seek to manage challenges
Create and deploy product training webinars
Attend conferences, trade shows, knowledge sessions as a brand ambassador and presenter

Customer Success Engineer (Mobile SDK Support)

CleverTap

Location:
India, Mumbai

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 26, 2025

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