Customer Site Operations Support Job at Apex Systems (Oklahoma City)

Site Operative

We’re looking for a friendly and reliable Site Operative to join our recycling c...

Location

United Kingdom , Tonbridge

Salary:

26280.26 GBP / Year

Commercial Services Group

Expiration Date

Until further notice

Requirements

A can-do attitude and willingness to learn on the job
Strong customer service skills and confidence in dealing with the public
Ability to work independently and manage your time effectively
Flexibility to work weekends—this role is specifically for Saturdays and Sundays
A keen eye for safety and cleanliness on site

Job Responsibility

Supporting the public with safe disposal of household waste and promoting effective recycling
Greeting customers and maintaining a helpful, positive attitude
Keeping the site clean, safe, and compliant with health & safety regulations
Using digital devices to manage bookings, vouchers, and electronic payments
Reporting safety issues promptly to site management
Performing regular cleaning tasks including sweeping, litter picking, and spill control
Reinforcing site rules and promoting responsible site usage
Wearing a body camera (provided) to support site safety for both staff and customers

What we offer

25 days annual leave (pro rata) plus bank holidays
An additional day off for your birthday
Access to retail and gym membership discount schemes
Life assurance coverage and health cash plan
Opportunities to gain recognised training and qualifications
A supportive team culture with room for growth

Fulltime

Operations Support Specialist

The Operations Support Specialist (OSS) is a lead position and an integral part ...

Location

United States , Malone

Salary:

26.61 - 31.68 USD / Hour

The University of Vermont Health Network

Expiration Date

Until further notice

Requirements

Associates Degree in Business or related field is preferred or equivalent combination of education and experience is necessary
Minimum of one year of experience in a relevant healthcare setting

Job Responsibility

Assist the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and contributes to performance evaluations of the support staff
Provide functional guidance to the administrative staff and act as a liaison between the providers and staff
Assist in developing and implementing improvements in their site by making recommendations to processes, staffing, resource utilization, scheduling, and other activities with the goal of improving service to our patients
Direct the workflow of support staff and is responsible for ensuring all key operational metrics are monitored and performance goals achieved
Responsible for escalating any issues beyond their scope to the Practice Supervisor

Fulltime

Site Operations Manager

Contribute to the achievement of the site annual business plan by effectively ma...

Location

United Kingdom , Dartford

Salary:

Not provided

Arriva London South Limited

Expiration Date

Until further notice

Requirements

To become a Transport Manager on the Operators Licence
To be the Site Accountable Manager
Demonstrate the Arriva Values and Leadership Mindset
A proven track record of management responsibilities of an operational facility, with relevant P&L ownership, driving revenue, controlling costs and maximising EBIT%/Profit
Experience of leading, managing, motivating and developing large high performing teams across multiple sites
Background in a customer facing environment, capable of understanding and developing customer satisfaction and managing dispute resolutions
Demonstrable experience in creating a safe and continuously improving working environment
Capable of translating the sites strategic and annual deliverables into effective and translatable plans, driving the execution relentlessly through strong governance and a “go & see” approach which ensures sustainable change
Experience of working in partnership with Trade Unions

Job Responsibility

Contribute to the achievement of the site annual business plan by effectively managing the day-to-day operation of bus services so that customer needs are met, and service delivery and performance targets are achieved efficiently and within budget
Demonstrate effective and motivational leadership of the operational teams to ensure delivery of a safe and regulatory compliant operation, whilst seeking continual improvement of customer and colleague experience
Promote the Arriva Values to create an inclusive working environment reflective of the communities we serve
Health and Safety – responsibility for ensuring adequate organisation and arrangements exist for the effective implementation of the Company Health and Safety Policy, and ensuring compliance with all statutory obligations
Customer – ensure site team deliver excellent service delivery in accordance with stakeholder requirements, Company Policies and Procedures
Establish and maintain business relationships critical to local performance
Understand customer needs and embrace partnerships with Local Authorities
People - Develop and support an organisational culture that embodies the values of Arriva and promotes Equality, Diversity & Inclusion (ED&I)
Ensure that the site has the required level of resource, capability, and competence
Lead, manage and motivate colleagues to maximise contribution and ensure effective collaboration

Fulltime

Vp, Customer Service Operations & Monitoring

We’re seeking an enterprise-level operational executive to lead two of the most ...

Location

United States

Salary:

270000.00 - 290000.00 USD / Year

SimpliSafe

Expiration Date

Until further notice

Requirements

10+ years leading senior leaders in large-scale, multi-layered service operations (contact centers, monitoring centers, emergency response, consumer experience organizations, or similar environments)
Demonstrated success driving excellence across distributed teams serving millions of customers or transactions, with a strong focus on end-to-end consumer experience
Deep experience influencing the functions that enable operational success (WFM, QA, L&D, routing, analytics) through their respective leaders, ensuring a consistent and high-quality consumer journey
Strong track record of partnering with Technology and AI teams on automation, virtual agents, and large-scale operational workflows that elevate both efficiency and consumer experience
Advanced analytical, financial, and operational judgment with the ability to synthesize KPIs into actionable strategy that improves performance and consumer outcomes
Steady, decisive leadership style suited to high-stakes, fast-moving, safety-critical environments, with a commitment to delivering an exceptional consumer experience at scale

Job Responsibility

Lead and develop the senior leadership teams overseeing the CX Contact Center (~500 internal FTEs + ~400 BPO) and the Monitoring Center (~200 internal FTEs + 800K subscribers supported via wholesale monitoring partner)
Set long-term strategic direction for large-scale service operations, translating enterprise goals into operational roadmaps
Build a unified culture of accountability, trust, coaching, and continuous improvement across distributed, high-volume environments
Strengthen leadership capability through executive development, succession planning, and rigorous talent evaluation
Guide senior leaders of support, loyalty, and sales operations to deliver exceptional service levels, customer satisfaction, and business outcomes
Direct the senior leadership of the Monitoring Center to ensure accuracy, dispatch quality, emergency readiness, and compliance across 24/7 operations
Ensure both organizations operate with consistency, clarity, and operational discipline while managing high transaction volume and rapid change
Lead the senior leaders accountable for Workforce Management, Quality, Learning & Development, and Channel Strategy to ensure their teams are enabling operational success
Influence how WFM forecasting, capacity planning, and staffing strategies support organizational targets
Ensure QA insights, L&D programs, and operational analytics are effectively leveraged by CC and Monitoring leadership teams

What we offer

A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
Free SimpliSafe system and professional monitoring for your home
Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change
Participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits

Fulltime

Operations Support Specialist

The Operations Support Specialist provides day-to-day technical and administrati...

Location

United States , Germantown

Salary:

20.00 - 25.00 USD / Hour

Chickasaw Nation Industries, Inc (CNI)

Expiration Date

Until further notice

Requirements

Must be US Citizen
Must be able to obtain and maintain the required customer badge for access to systems, facilities, equipment and property
Associate’s Degree (or equivalent) in Business Administration, Management, Information Systems, or other related scientific or technical discipline
Minimum of three (3) years of experience in IT support, technology‑asset management, or related administrative roles

Job Responsibility

Assists Office of Nuclear Energy (NE) staff with computer equipment, mobile devices, and other DOE issued assets as requested
Assists in maintaining NE assets using Departmental database systems
Assists with IT onboarding tasks for new employees and contractors
Provides Adobe Acrobat application support to NE Staff as needed
Assists with EITS monthly billing reviews
Assists with monthly mobile device usage review
Assists with network printers and shredders
Assists NE Hoteling support
Assists with NE Portal SharePoint site updates
Assists with special requests for conference room meetings

What we offer

Medical
Dental
Vision
Company Life Insurance
Short-Term and Long-Term Disability Insurance
401(K) Immediate Vesting
Professional Development Assistance
Legal Aid Assistance Program
Family Planning / Fertility Assistance
Personal Time Off

Fulltime

Network Operations Support Engineer

BluBiz Solutions is currently seeking a talented and ambitious Network Operation...

Location

Australia , Melbourne

Salary:

Not provided

BluBiz Solutions

Expiration Date

Until further notice

Requirements

Strong operational support with some project experience
Strong experience with implementation and maintenance
Strong experience with installations and remote support
Troubleshooting and resolving complex technical issues to critical timeline
Strong experience with Routing and Switching
Meraki (preferred but not needed)
Layer 3 routing technologies including - Routing protocols, ACL's, NAT & PAT, Policy-based routing, Netflow, L3 QoS
Solid and demonstrable knowledge of networking & security fundamentals - OSI Model, common protocols and ports, Layer 1 technologies & hardware
Cisco capabilities are essential
Knowledge and experience with Microsoft Office software tools

Job Responsibility

Provide Networking support to clients including provisioning, monitoring, implementation, troubleshooting and support of Networking operations and related infrastructure
Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required level of detail
Take full ownership for managing the incident to resolution within the service level conditions
Provide telephone support to clients and update the relevant systems as per BluBiz procedures
Monitor daily network activities, event alerts, capacity and usage to ensure continued integrity and optimal network performance
Perform network configuration changes to meet customer requirements (Moves, Adds and Changes)
Work with Carriers and suppliers to pre-stage, test and implement network services for new sites
Must be flexible to provide support outside business hours as and when needed
Collect data from Network Monitoring Tool and prepare weekly, fortnightly and monthly reports to identify failures and short-comings and make recommendations for improvements
Ensure that managed infrastructure at client sites are installed, configured, tested and operational and that software is installed and configured according to client requirements

Fulltime

Systems Support Engineer

Chef is seeking Systems Support Engineers to serve as a vital link between our c...

Location

United States , San Francisco

Salary:

140000.00 - 175000.00 USD / Year

Chef Robotics

Expiration Date

Until further notice

Requirements

BS, MS, in Computer Science, Robotics, Electrical Engineering, Mechanical Engineering, or a related field
Minimum 3+ years' experience in a customer-facing role in applications engineering, deployment, solutions engineering, or similar roles
Prior experience in two or more of the following areas: machine learning, motion planning, robotics, computer vision, or control
Prior experience with at least one of the following areas: product engineering, applications engineering, solutions engineering, sales engineering, forward deployed engineering
Prior experience in API integrations for Support tooling development
Demonstrated track record of shipping products quickly and efficiently
Able to work independently and with minimal supervision
Ability to travel at least 75% of your time is required
Must be available to work a flexible schedule to support customers, including some weekends, nights, and on-call hours
Familiar with Linux/Unix and/or Robot Operating System (ROS)

Job Responsibility

Act as the face of Chef Robotics in the field, leading the in-field deployment and support of Chef’s robotic systems at customer sites
Investigate customer issues, triage incoming tickets with relevant data, investigate to determine a fix and deploy fixes or mitigations
Collaborate with Chef’s Applications and Engineering teams to prioritize to resolve production blocking issues
Execute field break/fix hardware repairs and deploy and test new software
Work with Chef’s Customer Success team to improve existing performance and to develop and test new tasks for the robot
Serve as a touchpoint for the customer to ensure they have a great experience with our team and our product
Willingness to be hands-on with in system break/fix
Prepare and develop technical presentations to explain our company's products or services to customers

Fulltime

Field Service Site Manager

This is a management position in charge of the CS Team. The primary responsibili...

Location

South Korea , Icheon

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

15+ years of experience (technical support/field service) in Semi / High-tech industry (multinational company is preferred)
Experience in semiconductor photolithography / semiconductor fab environment is highly desired including experience in DUV optical imaging systems support in a clean room environment or equivalent experience in diagnosing and troubleshooting and/or customer service on electronic systems
Experience in service operations management with experience managing service engineers and executing customer service operations
Experience in electronics, software, mechanical engineering, optics and an ability to understand problems of scope where analysis of situations or data requires a review of identifiable factors
Understand operations process pertaining to semiconductor equipment installation and support, i.e, stepping and or scanning “Photo Lithography Imaging” systems, DUV metrology systems, DUV excimer lasers or specific DUV Beam Delivery Systems
System performance related data analysis, system troubleshooting and applied technical problem solving skills required
5+ years of people managing experience, managing technical customer support teams
Experience of overseeing multiple group/team leaders in a local CS organization, leading and developing people and teams
Capable to manage customers/stakeholders and high pressured situations
Bachelor’s degree in engineering related field is required and Master’s Degree is preferred

Job Responsibility

Provides appropriate service engineering resources required for equipment installation, maintenance, upgrade, & repairs of equipment at customer sites
Obtains service engineering resources based on customer requirements for comprehensive system support, including systems in escalation and under installation
Manages personnel schedules to ensure adequate resource for customer satisfaction: PTO, Training, Factory support labor and new system or upgrades
Executes inventory management control and forecasting in coordination with regional and corporate logistics
Ensures availability and safe operation of tools or equipment for installation and maintenance of systems at customer sites
Engages and maintains customer relationships including proactive interface with customer mgmt to identify potential areas of improvement and drive resolution
Reviews long term service strategies with the Customer and confirm plans
Ensures and maintains cross-functional interface with Account Management, Logistics, Technical Support and other regional and corporate functions as required
Reviews information about Cymer with FSE’s, e.g., Business status, new products, etc
Establishes and monitors FSE training plans, FSE certification tracking and training strategies in conjunction with corporate training department

Fulltime

Customer Site Operations Support

Apex Systems

Location:
United States , Oklahoma City

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 11, 2026

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Job Description:

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Job Posted:January 11, 2026

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January 11, 2026