CrawlJobs Logo

Customer Service & Technical Sales Manager

Qualitex Supplies

Location Icon

Location:
United Kingdom , Aylesford

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Qualitex Supplies is an established family-owned distributor of shower and bathroom products, celebrating over 35 years supplying showrooms, trade counters and builder’s merchants with our own exclusive QX Bathroom Product brands. Our head office administrates all sales enquiries from Aylesford, Kent with national deliveries from our distribution centres in Nottingham and Aylesford. We require an experienced Customers Service & Technical Sales Manager to head up our after-sales department, working alongside our internal sales department. This dynamic and exciting position offers an opportunity to develop your professional skill set while contributing to the growth and success of our organisation.

Job Responsibility:

  • Proactively resolve customer enquiries, concerns, and complaints, striving to provide exceptional service and achieve customer retention
  • Handle incoming after sales calls with a confident and professional telephone manner, providing technical assistance and information to customers
  • Liaise with the sales team and external customer base to identify required spare parts
  • Liaise with UK and overseas manufacturers to order required parts
  • Process spares orders, utilising basic PC skills to ensure accurate and timely order processing, logging and despatch
  • Pick, pack and despatch/load product spares from our warehouse/spares rooms
  • Receive, log, and put away deliveries of spare parts in the relevant stock rooms
  • Maintain a high level of organisation in stock rooms
  • Maintain accurate and up-to-date spares records in our database, ensuring all stock changes are properly documented

Requirements:

  • Existing industry experience and knowledge of KBB products
  • Confident and professional telephone manner with the ability to handle after sales calls effectively
  • Some areas of the role require a reasonable level of fitness i.e. picking/packing/loading spares items
  • Basic PC skills and proficiency in using email and other office software
  • Ability to work under pressure and meet deadlines without compromising on quality
  • Strong initiative, urgency, and common sense to tackle challenges and solve problems
  • Excellent communication skills, both written and verbal, enabling you to effectively engage with customers, colleagues and suppliers
  • A team player mentality with the ability to collaborate and contribute to the success of the sales and customer service departments
  • Own transportation is essential due to limited local public transport links
  • Applicants must be authorised to work in the UK
What we offer:
  • 20 days holiday + bank holidays
  • Workplace pension scheme
  • Full training provided
  • Career progression opportunities
  • On-site parking

Additional Information:

Job Posted:
January 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Qualitex Supplies - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Service & Technical Sales Manager

Technical Sales Manager

Formlabs is looking for highly motivated individuals to join us as we build an a...
Location
Location
Germany , Berlin
Salary
Salary:
80000.00 - 120000.00 EUR / Year
formlabs.com Logo
Formlabs GmbH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • C1 or better fluency in German is required
  • C1 or better fluency in English is required
  • C1 or better fluency in Spanish, Italian, or French is required
  • Minimum of 0-5 years experience in end-to-end B2B sales, preferably within the technology or engineering or similar sectors
  • A strong background in selling advanced technical or technological products is essential, with a deep understanding of complex sales cycles
  • Demonstrated ability to manage the entire sales process, from initial contact to final deal closure, with a focus on technical solutions
  • Passionate about cutting-edge technologies, particularly in engineering, manufacturing, or related fields
  • Exceptional verbal and written communication skills, capable of articulating complex technical concepts in a clear and compelling manner
  • Able to collaborate with internal teams while also functioning autonomously to drive results
  • Self-motivated, results-oriented, and determined to achieve high levels of success
Job Responsibility
Job Responsibility
  • Drive and Manage Complex Sales Processes: Oversee the full end-to-end (E2E) sales cycle, from lead inquiry to deal closure, with a strong focus on technical and technological solutions
  • Develop and Engage with Qualified Leads: Identify and engage with B2B clients seeking advanced technological and technical products, nurturing leads and moving them efficiently through the sales pipeline
  • Nurture and Expand Existing Accounts: Proactively foster long-term relationships with existing customers, focusing on their evolving technical needs to ensure growth and sustained satisfaction
  • Coordinate with Technical Teams: Collaborate closely with internal technical experts and product engineers to understand customer requirements and deliver tailored solutions
  • Articulate Technological Value Propositions: Clearly communicate the value of complex technical products and services, ensuring prospects understand the competitive advantage and ROI
  • Consult on Advanced Engineering Solutions: Act as a trusted advisor, guiding clients through sophisticated engineering and technology-based solutions that align with their business needs
What we offer
What we offer
  • An inclusive, dog-friendly office with diverse and inspiring colleagues
  • Shares in the company (we're a double unicorn company!)
  • In-office catering 3x per week, plus daily free beverages and snacks
  • Monthly 50 EUR mobility subsidy (incl. BVG Firmenticket & Swapfiets)
  • Weekly yoga classes
  • Free mental health & well-being sessions with an external partner
  • Learning and development budget
  • Free 3D prints
  • Urban Sports Club discount
  • Supplementary, opt-in German pension scheme
  • Fulltime
Read More
Arrow Right

Technical Publications, Sales and Customer Service Analyst

Location
Location
Canada , Dorval
Salary
Salary:
Not provided
bombardier.com Logo
Bombardier
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficient with Microsoft Office suite (Word, Excel, PowerPoint, Access and Project)
  • Familiar with the usage of SAP, Salesforce and sales forecasting and subscription management systems/software
  • Technical or University diploma and experience as a sales representative
  • Bilingual (French and English)
  • Organized and manage time efficiently, while working toward aggressive deadlines
  • Excellent interpersonal, communication, and presentation skills
  • Team player
  • Work independently with little supervision and make sound decisions
  • Demonstrated ability to think both analytically and creatively
  • Innovative and have entrepreneurial skills
Job Responsibility
Job Responsibility
  • Develop, lead and implement strategic initiatives to drive sales and continuously hit and exceed objectives
  • Coordinate sales effort with team members and various stakeholders
  • Solicit our customers to offer business solution appropriate to their needs
  • Ensure account management and coordination of key customer accounts under existing contract
  • Provide account management and coordination of key customer accounts and contracts
  • Maintain client records and data integrity in the subscription management system in place
  • Develop methods and strategies for assessing large amounts of data cleansing and data integrity
  • Prepare daily, weekly, monthly, quarterly, and annual sales reviews
  • Provide customized reports and recommendations supporting ongoing business decisions or initiatives
  • Perform needs analysis of existing/potential customers
What we offer
What we offer
  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program
  • Fulltime
Read More
Arrow Right

Manager, Technical Customer Support, Cloud

Palo Alto Networks is looking for an experienced enterprise support delivery man...
Location
Location
United States , Santa Clara
Salary
Salary:
130200.00 - 210575.00 USD / Year
paloaltonetworks.it Logo
Palo Alto Networks Italia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years in technical support
  • At least 2 years experience in a management OR lead role in a high-touch or white-glove support environment
  • Strong mentorship skills demonstrated through coaching engineers, setting ambitious goals, and driving performance improvements
  • Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and resolution timelines
  • Strong understanding of cloud security principles and best practices
  • Experience with cloud platforms such as AWS, Azure, or GCP
  • Broad technology experience, including knowledge of Kubernetes concepts such as pods, services, deployments
  • Working with container runtimes such as docker and containers
  • Experience with CI/CD processes (Jenkins, Azure DevOps, etc) container environments, security processes, cloud risk and compliance, and public clouds
  • Expertise in integrating with diverse technologies and vendor solutions such as SSO, SIEM, APIs, Container Registries
Job Responsibility
Job Responsibility
  • Lead daily operations of a team of Technical Support Engineers in line with the organizational goals and objectives
  • Provide customer support as a strategic differentiator for Palo Alto Networks, helping drive customer loyalty, reference ability and repeat business
  • Ability to achieve the customer satisfaction goals
  • Ensure that engineers have the resources and processes necessary to ensure success and performance through release cycles
  • Mature and experienced guidance and direction to the team to deliver on goals and objectives and maximize engineer opportunity to exceed targets and earn rewards and recognition
  • Provide appropriate technical and soft skills training and mentoring
  • Ensure training is effectively addressing our goal to create a learning environment and maximizing customer satisfaction levels
  • Create consistent onboarding training programs are used and delivered effectively
  • Propagate Goals & Objectives - Set team goals in-line with overall organizational goals. Set specific goals for direct reports
  • Perform annual reviews of all direct reports - set quarterly goals and provide regular feedback on performance with respect to agreed upon goals
What we offer
What we offer
  • restricted stock units
  • bonus
  • employee benefits
  • Fulltime
Read More
Arrow Right

Senior Customer Success Manager

At Apollo GraphQL, we’re on a mission to empower developers by simplifying how s...
Location
Location
United Kingdom
Salary
Salary:
Not provided
apollographql.com Logo
Apollo GraphQL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in a technical, customer-facing role, such as Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager
  • Proven experience leading customer-facing project management and service delivery engagements
  • Strong ability to coordinate cross-functional teams, set milestones, and ensure execution
  • Skilled in partnering with Sales to drive customer adoption, expansion, and success by aligning service delivery with business goals and identifying growth opportunities
  • Experienced in working with software engineering teams as primary stakeholders, with a strong ability to engage senior engineering leaders and platform teams at large enterprises
  • Strong understanding of cloud-native software development, APIs, and web technologies
  • Experience managing high-value accounts and delivering a white-glove experience
  • Ability to drive measurable results and help customers achieve business outcomes
  • Exceptional interpersonal and communication skills, with the ability to build trust and influence decision-makers
  • Openness to occasional travel based on customer needs
Job Responsibility
Job Responsibility
  • Serve as the primary point of contact for Enterprise customers, orchestrating their entire journey once they become Apollo customers
  • Own product adoption for your accounts, working in close partnership with sales to co-pilot their success
  • Guide customers through a tailored, high-touch journey, helping them achieve meaningful milestones like moving a new team into production or solving governance challenges
  • Oversee service delivery engagements with professional services and solution architects, leading structured project execution, milestone tracking, risk management, and on-time delivery of customer initiatives
  • Regularly engage with customers to address their questions, align on goals, and connect them with the right resources for success
  • Translate technical solutions into tangible business value, showing customers how Apollo can generate revenue and reduce risks
  • Develop and maintain customer success plans, capturing goals, roadmaps, and strategies for long-term success
  • Facilitate cross-functional collaboration, ensuring technical and business leaders are engaged to drive execution and value realization
  • Advocate for customer needs within Apollo, ensuring they are prioritized across teams, while leading both short- and long-term customer engagements
What we offer
What we offer
  • equity
  • benefits
Read More
Arrow Right

Principal Solutions Sales Executive, Service Management

As a Solution Sales Executive for Jira Service Management, you will be a subject...
Location
Location
United States , San Francisco; Seattle; Austin
Salary
Salary:
187500.00 - 301200.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 7 years of sales experience within large Fortune 500 enterprise accounts
  • Extensive experience in ITSM/ESM solution sales building complex sales strategies
  • Strong understanding of industry trends and competitive landscape
  • Ability to engage with C-level executives and technical audiences
  • Proven track record of driving sales growth and achieving revenue targets
Job Responsibility
Job Responsibility
  • Expert Product Selling: Act as a knowledge leader in the ESM/ITSM industry to build sales strategies and positioning of Jira Service Management in Fortune 500 accounts
  • Sales Strategy Development: Develop and execute sales strategies to drive revenue growth
  • Customer Engagement: Engage with customers to understand their needs and propose suitable solutions, focusing on value-based interactions
  • Cross-functional Collaboration: Work with Account Executives, Marketing, Account Management, Product, and Partner Management teams to align on sales strategies and explore co-selling opportunities
What we offer
What we offer
  • health and wellbeing resources
  • paid volunteer days
  • Fulltime
Read More
Arrow Right

Technical Account Manager

As a Sr. Technical Account Manager (TAM), you’ll be responsible for planning and...
Location
Location
Japan
Salary
Salary:
Not provided
wiz.io Logo
Wiz
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in technical customer facing roles (e.g., Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer)
  • Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred
  • Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them
  • Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution
  • Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets
  • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
  • B.S. in Computer Science, Engineering, or similar field, or equivalent experience
  • Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship
Job Responsibility
Job Responsibility
  • Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence
  • Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams
  • Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform
  • Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction
  • Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives
  • Measure customers’ achievement of these key performance indicators and report those both internally and externally
  • Identify and address technical issues to ensure high levels of customer satisfaction
  • Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently
  • Advocate for customer needs across various departments (product management, support, ...)
  • Offer insights regarding the availability of new features in Wiz
Read More
Arrow Right

Project Manager, After Sales & Service

Responsible for managing projects from initiation to completion, ensuring delive...
Location
Location
United Kingdom , Ware
Salary
Salary:
Not provided
atsautomation.com Logo
ATS Automation Tooling Systems Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Post-secondary college diploma or university degree in Engineering, specializing in Electronics, Electrical, Mechanical, or Controls Engineering
  • Completion of, or active progress toward, the Project Management Professional (PMP) designation is considered an asset
  • Proven experience managing automation projects, involving multi-disciplinary teams
  • Demonstrated leadership and coordination skills in managing complex project design and construction teams
  • Minimum of three years in a lead role on diverse, multi-discipline projects across various markets
  • Strong preference for candidates with: A solid manufacturing or process engineering background
  • Superior mechanical aptitude and proven troubleshooting skills
  • Ability to work effectively with customers under tight deadlines and high-pressure conditions
  • Proficiency in: Microsoft software
  • AutoCAD or similar CAD/drawing packages
Job Responsibility
Job Responsibility
  • Defining Project Scope, Goals, and Objectives
  • Technical Clarifications
  • Budget Development
  • Schedule Planning
  • Project Initiation
  • Resource Management
  • Systems Data Maintenance
  • Cross-Functional Collaboration
  • Team Selection and Oversight
  • Resource Planning and Scheduling
Read More
Arrow Right

Jira Service Management Solution Sales Executive

As a Solution Sales Executive for Jira Service Management, you will serve as a s...
Location
Location
United States , New York; Austin
Salary
Salary:
121000.00 - 194400.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 5 years ITSM Selling Experience in Enterprise and Mid-Market Level Accounts
  • Extensive experience in solution sales, particularly in ITSM and ESM
  • Strong understanding of industry trends and competitive landscape
  • Excellent communication skills, capable of engaging with C-level executives and technical audiences
  • Proven track record of driving sales growth and achieving revenue targets.
Job Responsibility
Job Responsibility
  • Act as a knowledge leader in ITSM industry trends to inform sales strategies and positioning of key product Jira Service Management
  • Collaborate with sales teams to develop and execute sales strategies that drive revenue growth
  • Engage with customers to understand their business needs and propose suitable solutions, focusing on value-based interactions
  • Work closely with Account Executives, Marketing, Account Management, Product, and Partner Management teams to align on sales strategies and explore co-selling opportunities.
What we offer
What we offer
  • Health coverage
  • Paid volunteer days
  • Wellness resources
  • Equity
  • Bonuses
  • Commissions.
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy