Customer Service Specialist, Robert Half

Robert Half

Location:
United States, Hershey

Category:
Customer Service

Contract Type:
Contract work

Salary:

Not provided

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Job Description:

Robert Half is seeking a Customer Service Specialist to handle customer inquiries, troubleshoot issues, and collaborate with internal teams. Join a team-oriented workplace and build your skills while positively impacting every customer interaction.

Job Responsibility:

Act as the go-to expert for clients, helping to resolve inquiries via phone, email, or live chat with confidence and professionalism
Troubleshoot customer issues and provide creative solutions that leave a lasting positive impression
Maintain accurate and up-to-date records in the CRM system, ensuring a seamless customer experience
Collaborate with various departments to follow through on customer concerns and requests, making teamwork your superpower

Requirements:

High emotional intelligence and interpersonal skills to connect with customers on their level
Proficiency in Microsoft Office and a willingness to learn CRM systems
Previous customer service experience is a big plus, but we are open to motivated individuals ready to learn

What we offer:

Join a supportive, team-oriented workplace with growth opportunities
Build and refine your communication and problem-solving skills while making a real difference for customers
Enjoy competitive pay and potential for extended contracts or full-time conversion based on performance
medical, vision, dental, and life and disability insurance
eligibility to enroll in 401(k) plan

Additional Information:

Job Posted:
May 29, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Service Specialist