Customer Service Representative, Robert Half

Robert Half

Location:
United States, Manassas

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a Customer Service Representative in Manassas, Virginia. This position is located within a dynamic industry with a focus on customer interaction. The role is based on site, offering the opportunity to be part of a vibrant office environment. You will be working Monday to Friday onsite.

Job Responsibility:

Address and resolve customer inquiries in a timely and detail-oriented manner
Monitor customer accounts and execute appropriate actions when necessary
Follow up with customers regarding overdue payments through phone calls and emails
Send out notifications about delinquent payments via email, voicemail, and mail
Update customer accounts and perform data entry tasks
Adapt to different situations, showcasing flexibility and a positive attitude
Work collaboratively within the team in a high-paced call center environment
Utilize Microsoft Office Suite for various tasks and maintain computer literacy

Requirements:

Minimum of 2+ years of customer service experience/ working in a fast-paced setting
Proven expertise in delivering high-quality customer service
Proficiency in using Microsoft Office Suite, including Word, Excel, and PowerPoint
Excellent communication skills, both verbal and written
Exceptional attention to detail
Ability to resolve complex issues
Must have your own transportation

What we offer:

medical
vision
dental
life and disability insurance
eligible to enroll in company 401(k) plan

Additional Information:

Job Posted:
August 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Service Representative