Customer Service Representative, Robert Half

Robert Half

Location:
United States, Greensboro

Category:
Customer Service

Contract Type:
Employment contract, Contract work

Salary:

Not provided

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Job Description:

We are looking for a motivated and personable Customer Service Representative to join our team in Greensboro, North Carolina. This role is ideal for someone with strong communication skills and a proactive attitude, who thrives in a fast-paced environment. You will play a key role in ensuring customer satisfaction while supporting various operational functions.

Job Responsibility:

Respond promptly to incoming calls, addressing customer inquiries and resolving issues with attention to detail
Support purchasing processes by coordinating orders, managing vendor communications, and ensuring timely deliveries
Assist with customer service activities, including tracking orders and providing updates to clients
Collaborate with the operations team to streamline workflows and improve overall efficiency
Maintain accurate records of transactions and communications for internal reporting purposes
Provide insights and suggestions to enhance customer satisfaction and operational procedures
Communicate effectively with vendors and suppliers to ensure smooth purchasing activities
Handle basic accounting tasks related to orders and payments, ensuring accuracy and compliance

Requirements:

Minimum of 2 years of experience in customer service, operations, purchasing, or a related field
Strong communication skills, both written and verbal, with the ability to engage effectively with clients and team members
Familiarity with buying processes and supply chain operations is preferred
Proactive and self-motivated personality with a focus on delivering results
Ability to manage multiple tasks and prioritize effectively in a dynamic environment
Basic knowledge of accounting principles and practices is a plus
Proficiency in using standard office software and tools
Detail-oriented approach with excellent organizational skills

Nice to have:

Familiarity with buying processes and supply chain operations
Basic knowledge of accounting principles and practices

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in the company 401(k) plan
Free online training
Access to competitive compensation

Additional Information:

Job Posted:
July 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Service Representative