Customer Service Representative Job at Robert Half (Flanders)

Customer Service Representative

Robert Half

Location:
United States , Flanders

Category:
Customer Service

Contract Type:
Not provided

Salary:

65000.00 - 75000.00 USD / Year

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Job Description:

A busy company in the Flanders area is seeking a Customer Service Representative to join their growing organization. This Customer Service Representative will get the chance to join a growing team that offers work schedule flexibility and career advancement. The ideal Customer Service Representative will have prior experience in the manufacturing industry, have business to business customer service experience, and be local to Flanders.

Job Responsibility:

Process customer orders, quotes, and account requests with precision and efficiency
Collaborate with sales, operations, and logistics teams to guarantee timely delivery and fulfillment
Address and resolve customer concerns professionally, escalating complex issues when necessary
Maintain up-to-date customer records, documentation, and communication logs to ensure accuracy
Track order status, monitor backorders, and oversee delivery timelines to meet customer expectations
Provide clients with detailed product, pricing, and service information
Assist in account management initiatives and contribute to customer retention strategies
Identify opportunities to enhance processes and improve the overall client experience

Requirements:

Minimum of 2 years of customer service experience, preferably in a B2B setting
Exceptional communication skills and the ability to build strong client relationships
Highly organized with excellent time-management capabilities
Strong problem-solving skills and keen attention to detail
Proficient in Microsoft Office and order management systems
Able to handle multiple accounts and meet deadlines in a dynamic environment

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
February 20, 2026

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