Customer Service Representative, Office Angels

Office Angels

Location:
United Kingdom, Northampton

Category:
Customer Service

Contract Type:
Employment contract

Salary:

25000.00 GBP / Year ▼

Save Job

Apply Position

Job Description:

Our client in the Logistics sector is recruiting for a Customer Service Representative to join their team. Established in 2018, they look after the movement of vehicles for a range of customers. This is a great opportunity for anyone looking for their next role with more of a work life balance. Whilst customer service experience is desirable, it is not essential and applications from all backgrounds will be considered.

Job Responsibility:

Managing customer relationships
Responding to all telephone and email queries
Working closely with internal departments
Liaising with internal and external stakeholders
Informing customers of issues or delays
Inputting and ensuring accuracy on customers' orders
Problem solving whilst working to meet deadlines
Handling information and sensitive data

Requirements:

A good multitasker that shows attention to detail and the ability to retain information
Excellent communication skills and ability to respond to all queries in a timely manner via phone and email
The ability to engage with multiple departments and stakeholders in a confident and controlled manner
Proven track record of being a 'customer champion' and providing an excellent service from start to finish
Driving licence (essential)

Nice to have:

Experience within the automotive sector particularly from a car rental background
A pleasant telephone manner and strong attention to detail
A good level of competence in Microsoft Office products (particularly Excel)

What we offer:

Company Pension
Flexible schedule
Work life balance
On site parking
Peaceful setting
Sick Pay
Dog friendly office

Additional Information:

Job Posted:
June 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.

Customer Service Representative