Customer Service Representative Job at Randstad (Mississauga)

Customer Service Representative

Randstad

Location:
Canada , Mississauga

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Ready to launch your professional journey with a dynamic and established organization? Our client is a leading Electrical Product Company in Mississauga, and we're looking for a motivated individual to be the first point of contact for their valued customers. If you have solid Customer Service Representative (CSR) experience in a busy office setting and are known for your exceptional attitude and reliability, this is your chance to join a great team. We don't require electrical industry knowledge—we'll teach you everything you need to know!

Job Responsibility:

Manage High Volume: Successfully handle a large amount of incoming phone calls and emails in a busy office environment
Build Relationships: Foster solid customer relationships by handling all questions and concerns with speed, clarity, and professionalism
Process and Coordinate: Accurately process customer orders, forms, applications, and requests, organizing your workflow to meet customer timeframes
Resolve Issues: Act as the first line of defense to handle and promptly resolve customer issues, directing complex or unresolved requests to the designated resource
Provide Information: Obtain, evaluate, and provide customers with pricing and delivery information
Maintain Records: Manage and update database records (CRM), ensuring accurate documentation of all customer interactions and transactions
Collaborate: Communicate and coordinate effectively with internal departments and follow up on customer interactions

Requirements:

Previous, proven Customer Service Representative (CSR) experience in a busy, fast-paced office atmosphere is essential
A genuinely good attitude, a team player mentality, and a strong track record of reliability and punctuality
Excellent verbal and written communication skills to deal directly with customers/suppliers via telephone and electronically
Strong organizational abilities to process orders and manage a large workload efficiently
Comfort with using office software and the ability to learn and manage database records (CRM) quickly

What we offer:

Guaranteed Training: Full and comprehensive training provided on all product knowledge, setting you up for success regardless of your industry background
Positive Environment: Join a highly collaborative and supportive team where a good attitude and team player mentality are highly valued and rewarded
Stable Hours: Reliable, consistent daytime hours (8:00 AM – 4:00 PM) that support a great work-life balance
Career Foundation: This is an excellent opportunity to gain foundational experience in sales operations and business support, with potential for long-term growth
Great Location: Work in a professional office environment conveniently located in Mississauga

Additional Information:

Job Posted:
February 24, 2026

Expiration:
April 03, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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