Customer Service Representative, Robert Half

Robert Half

Location:
United States, Albuquerque

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Dedicated Customer Service Representative to join our team in Albuquerque, New Mexico. This is a Contract to permanent position that offers an excellent opportunity for individuals with strong communication skills, technical proficiency, and a commitment to delivering outstanding customer service. In this role, you will work in a fast-paced environment, assisting customers with their inquiries and ensuring their satisfaction through detail-oriented and effective support.

Job Responsibility:

Respond promptly to customer inquiries with attention to detail
Maintain confidentiality when handling sensitive customer information
Address challenging customer situations with patience
Organize and prioritize tasks to manage high volume of interactions
Provide detailed explanations about products and services
Collaborate with team members to ensure seamless service delivery
Meet established service level thresholds and performance metrics
Utilize clear and grammatically correct communication

Requirements:

Strong communication skills
Technical proficiency
Commitment to delivering outstanding customer service
Strong multitasking abilities
Proficiency with common technical processes
Strong typing skills with focus on speed and accuracy
Familiarity with Microsoft Word, Excel, and Outlook
Excellent verbal and written communication skills
Ability to thrive in fast-paced, high-volume environment
Proven experience in customer service or related field
Strong organizational skills
Ability to prioritize tasks effectively
Commitment to professionalism

What we offer:

Medical, vision, dental, life and disability insurance
401(k) plan
Free online training

Additional Information:

Job Posted:
August 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Service Representative