Customer Service Representative, Robert Half

Customer Service Representative

Robert Half

Location:
United States, Tucson

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Representative in Tucson, Arizona. This Contract-to-permanent position offers an excellent opportunity to provide exceptional service while working closely with customers and internal departments. If you thrive in a fast-paced environment and enjoy interacting with people, this role is ideal for you.

Job Responsibility:

Greet customers warmly and ensure a positive first impression during their visit
Provide valet services and coordinate effectively with the administrative and service departments to ensure smooth operations
Handle inbound and outbound calls professionally, addressing customer inquiries and providing accurate information
Schedule appointments efficiently while maintaining attention to detail and accuracy
Enter orders and data into company systems promptly, ensuring records are up to date
Respond to customer emails with professionalism, offering timely and helpful solutions
Utilize Microsoft Excel and Word to manage and organize customer-related data
Deliver excellent customer service in a call center environment, meeting established performance metrics
Maintain clear and concise communication with both customers and team members to resolve concerns effectively

Requirements:

At least 2 years of experience in a customer service or call center role
Proficiency in handling inbound and outbound calls with a customer-first approach
Strong skills in data entry and order management, with high attention to detail
Experience with scheduling appointments and managing calendars
Familiarity with Microsoft Excel and Word for data organization and reporting
Excellent verbal and written communication skills, including email correspondence
Ability to work collaboratively with different departments to ensure seamless customer service
A positive attitude and problem-solving mindset in a fast-paced environment

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:
August 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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