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Customer Service Representative

avisbudgetgroup.com Logo

avisbudgetgroup

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Location:
Australia , Newcastle

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

33.38 AUD / Hour

Job Description:

Start Your Career Journey in Newcastle with Avis Budget Group! Dreaming of a role where every day brings something new? Join us at our Newcastle Airport location and become part of a team that helps people move with confidence and ease. If you thrive in a fast-paced, hands-on environment and enjoy delivering great customer service, this is your chance to be part of a global leader in mobility solutions.

Job Responsibility:

  • Establishing customer car rental needs by actively listening
  • Review in detail ABG’s various add on’s and services as to determine what may best suit the customer
  • Communicate rental procedures and guidelines effectively
  • Complete rental bookings in a timely, efficient and accurate manner
  • Answering customer questions and inquiries

Requirements:

  • A full and valid Australian driver’s licence
  • Availability to work a rotating roster (including weekends, evenings, and public holidays)
  • Experience in customer service, retail, hospitality, or sales is a plus
  • Ability to work in a fast-paced environment while delivering exceptional service
  • Comfortable using computer systems to manage bookings and rental information
  • Strong attention to detail and ability to follow procedures

Nice to have:

Experience in customer service, retail, hospitality, or sales is a plus

What we offer:
  • $33.35ph + loadings + performance bonuses
  • Wellbeing program including life insurance, discounted health cover & superannuation options
  • Access to Perkbox – discounts on retail, fitness, cinema, and more
  • Employee discounts on car rentals across Avis Budget Group
  • 24/7 Mental Health Support via Employee Assistance Program (EAP)
  • Comprehensive training to help you succeed and grow

Additional Information:

Job Posted:
December 23, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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