Customer Service Representative Job at Randstad (Adelaide)

Customer Service Representative

Randstad

Location:
Australia , Adelaide

Category:
Call Center

Contract Type:
Not provided

Salary:

Not provided

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Job offer has expired

Job Description:

Join Our Contact Centre Team - Make a Difference in Customer Care. Multiple full-time opportunities | CBD. As a global leader in recruitment, Randstad specialises in connecting talented professionals with top employers. We are currently seeking interest for experienced Customer Service and Call Centre candidates to fill upcoming opportunities with leading companies throughout Adelaide. Are you a natural problem-solver with a knack for turning a customer's day around? We're looking for dedicated individuals to join our client's contact centre team as a Customer Service Specialist. This is a great opportunity to start a full time contract with a well-respected company, with the possibility of extending your career long-term. You'll be the first point of contact for customers, providing excellent service and working within a positive, supportive team culture.

Job Responsibility:

Be the first point of contact for customers with escalated inquiries
Listen with empathy and provide solutions for complex situations
Look for opportunities to go above and beyond for customers
Help shape and improve the customer experience

Requirements:

Proven experience in a customer service or call centre environment
Exceptional telephone manner and excellent written and verbal communication skills
The ability to manage a high volume of calls while maintaining a high level of customer satisfaction
A talent for problem-solving and effective dispute resolution
Strong data entry and computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook)
Have a natural ability to empathise with customers and a caring nature
A high degree of accuracy and attention to detail

What we offer:

A thorough and comprehensive training program to set you up for success
The chance to work with a leading company and gain valuable industry experience
Great team environment
Temporary opportunities with possibility to gain permanency

Additional Information:

Job Posted:
January 05, 2026

Expiration:
January 17, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Randstad - All Job Offers

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