Customer Service Representative Job at Robert Half (Englewood)

Customer Service Representative

Robert Half

Location:
United States , Englewood

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are looking for a skilled Customer Service Representative to join our team in Englewood, Colorado. In this Contract to permanent position, you will serve as the primary point of contact at the front desk, managing a variety of administrative and customer service tasks. This position offers an excellent opportunity to utilize your organizational skills, adaptability, and customer service expertise in a dynamic environment.

Job Responsibility:

Serve as the primary front desk representative, ensuring secure access to the building and greeting visitors
Process incoming mail
Maintain accurate records of checks received, logging them in Excel and securing them at the end of each day
Manage office supply inventory and place orders as needed
Assist members with resetting passwords, registering for conferences, renewing memberships, and sending receipts
Address customer inquiries with patience and professionalism, resolving issues related to website functionality or account concerns
Build positive relationships with internal and external stakeholders through effective communication and problem-solving
Support general office operations and contribute to team projects as required

Requirements:

At least 2 years of experience in customer service, reception, or a similar office-based role
Strong organizational skills and attention to detail, particularly in handling mail and financial logs
Proficiency in using Microsoft Excel and other office software systems
Comfort with learning and adapting to new software platforms
Excellent communication skills, both written and verbal, with a focus on delivering exceptional customer service
Ability to remain calm and detail oriented when assisting frustrated or upset customers
A proactive and flexible approach to handling varied tasks and responsibilities

What we offer:

medical, vision, dental, and life and disability insurance
company 401(k) plan

Additional Information:

Job Posted:
January 07, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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