Customer Service Representative, Robert Half

Robert Half

Location:
United States, Lexington-Fayette

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Robert Half Lexington is looking for a skilled Customer Service Representative to join our team in Lexington-Fayette, Kentucky. This is a Contract-to-permanent opportunity within the hospitality industry, offering an exciting chance to deliver exceptional service and contribute to client satisfaction. The ideal candidate is passionate about customer support and thrives in a fast-paced environment. This opening is for a 2nd shift schedule with some weekend shift days.

Job Responsibility:

Manage incoming and outgoing calls while meeting departmental goals for efficiency and quality
Process reservations accurately and promptly, ensuring all details are correctly recorded in the system
Address and resolve client inquiries or issues professionally through clear and effective communication
Collaborate with internal teams and departments to ensure seamless service delivery
Maintain accurate records using proper grammar and clear documentation to capture client needs and feedback
Start assigned tasks on time and consistently meet deadlines
Adapt to additional responsibilities as required by the team or management

Requirements:

Passionate about customer support
Thrives in a fast-paced environment

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
June 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Service Representative