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Customer Service Representative

https://www.randstad.com Logo

Randstad

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Location:
Canada , Winnipeg

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Category:
Insurance

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Contract Type:
Employment contract

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Salary:

44000.00 CAD / Year
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Job offer has expired

Job Description:

Are you interested in working in the Insurance Industry? Do you speak clear English and are passionate about helping people? We're looking for Customer Service Representatives that want to grow and evolve within a company and have a long term career!

Job Responsibility:

  • Provide accurate responses to existing and new members while maintaining the highest level of customer service
  • Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion
  • Provide timely response to incoming benefit inquiries
  • Partner with other departments to help resolve their queries

Requirements:

  • Strong English communication skills
  • Must be able to pass The Federal Government's Enhanced Security Screening
  • Must have Strong Computer skills, using multiple screens and systems at the same time. (Multitasking)
  • Strong Problem Solving skills
  • Customer Service experience or Call Center Experience Required
  • Able to work under pressure
  • High School Diploma Required
What we offer:
  • Full time, Permanent position
  • Hybrid Workstyle (3 days at home and 2days in office located in Winnipeg)
  • Paid5 weeks of training (In Office)
  • 3 weeks of Paid Vacation & 3 Paid Personal days
  • Monday - Friday scheduling - Weekends off
  • Pension plan
  • Able to participate in the Share Ownership Program
  • Bonus plan
  • Education reimbursement program $2,000 (annually)
  • Career advancement options

Additional Information:

Job Posted:
December 18, 2025

Expiration:
January 01, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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