Customer Service/Inside Sales Representative

Airswift has been tasked by one of its chemical clients to look for a Customer Service/Inside Sales Rep to work a 1-year hybrid contract in Houston, TX. This contract has the possibility to be extended or become direct based on performance. Under the supervision of the Customer Service Supervisor, the Customer Service/Inside Sales Rep is accountable for establishing a strong customer relationship – based on trust and responsiveness. The CSR will accurately process customer orders in an efficient manner to ensure customer demands are met, manage customer complaints and issues and be empowered to resolve issues in a timely and professional manner. This will be a hybrid position (3 days in office, 2 from home).