Customer Service Executive, Office Angels

Customer Service Executive

Office Angels

Location:
United Kingdom, Doncaster

Category:
Customer Service

Contract Type:
Not provided

Salary:

24000.00 GBP / Year

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Job Description:

Customer Service Executive position with a luxury retailer in Doncaster. Join a dynamic team in a growing business that values employee opinions and team wellbeing. The role involves handling customer communications via phone and email, troubleshooting issues, and assisting with Trustpilot reviews.

Job Responsibility:

Handle all incoming phone and email correspondence efficiently and effectively
Create a personal and respectful experience for each customer
Troubleshoot any customer issues regarding orders and assembly guides
Keep customers informed at every stage of the process
Assist with Trustpilot reviews

Requirements:

Clear and professional phone manner
Friendly and positive attitude
Previous customer service experience, ideally in both phone and email communication

What we offer:

Feel valued as your opinions influence product decisions
Benefit from a comprehensive onboarding plan to ensure your success in their team
Join a business that truly cares about its culture and team wellbeing
Weekends off
Self-progression scheme available

Additional Information:

Job Posted:
September 30, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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