Customer Service Executive, Office Angels

Office Angels

Location:
United Kingdom, Edenbridge

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Are you a customer service superstar ready to take your career to the next level? Our client, a leading organisation in the manufacturing and production industry, is on the lookout for a passionate and proactive Customer Service Executive to join their dynamic team in Edenbridge!

Job Responsibility:

Ensure all requirements are met and orders are processed efficiently
Coordinate with planning and production teams to agree on production and delivery timelines, communicating critical path dates and any changes to customers
Manage new projects and repeat orders from initiation through to completion
Provide essential administrative support to External Sales and Account Managers
Collaborate with the QA team to investigate and resolve quality issues, keeping customers informed throughout the process

Requirements:

A strong customer focus with excellent interpersonal and communication abilities
Confidence in liaising with individuals at all levels, both internally and externally
A team-oriented mindset, being dependable and proactive in supporting colleagues
Strong multitasking skills, with the ability to prioritise and work under pressure to meet deadlines
Self-motivation and good decision-making skills
A professional telephone manner, adaptable to changing customer needs
Proficiency in Microsoft Office and familiarity with MIS systems

What we offer:

Supportive Team: Working within a supportive nurturing team in a great upbeat environment
Career Development: Dive into a fast-paced industry with opportunities for growth and advancement
Comprehensive Benefits: Enjoy a competitive salary, free parking, a pension scheme, annual bonuses, and private healthcare

Additional Information:

Job Posted:
August 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Service Executive