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Customer Service / Bookkeeper

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , City of Industry

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Category:

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Contract Type:
Not provided

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Salary:

21.00 - 24.00 USD / Hour

Job Description:

We are seeking a highly detail-oriented Customer Service / Bookkeeper to support order processing, fulfillment coordination, and light bookkeeping functions. This role is primarily computer-based with minimal phone interaction and requires a strong focus on accuracy and organization. The ideal candidate thrives in a fast-paced manufacturing environment, is comfortable managing multiple accounts, and understands that precision is critical—errors are not an option.

Job Responsibility:

  • Order Processing & Labeling (50–60%): Manage 50–60 customer accounts, including large retail customers
  • Enter new orders daily, primarily from email communication
  • Create and set up law labels for manufacturing
  • Ensure accurate and error-free order entry and documentation
  • Fulfillment Support & Shipment Preparation (30–40%): Create packing releases for drivers, including quantities per package
  • Prepare and distribute shipping labels
  • Coordinate with warehouse and management teams (must be able to walk to warehouse area)
  • Generate and send customer invoices
  • Customer Service Support (Approximately 10%): Resolve minor customer discrepancies or disputes
  • Maintain detail oriented, clear communication with customers via email

Requirements:

  • Exceptional attention to detail and accuracy
  • Strong computer proficiency and written communication skills
  • Ability to manage multiple accounts and tasks simultaneously
  • Previous customer service or bookkeeping experience preferred
  • Manufacturing experience a plus, but not required

Nice to have:

  • Pillow Manufacturing experience preferred
  • MAS 90 / Sage experience preferred
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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