Customer/Service Ballroom Co-worker, IKEA

Customer/Service Ballroom Co-worker

IKEA

Location:
Canada, North York

Category:
Customer Service

Contract Type:
Employment contract

Salary:

19.06 CAD / Hour

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Job Description:

At IKEA, it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers. We connect to people by listening to their personal needs and creating genuine interactions.

Job Responsibility:

May be assigned to Information desk at the front to assist customers with general inquiries
Ensure a positive shopping experience by greeting visitors, being visible and available always and managing first contact resolution
Responsible for registering, assisting and supervising registered children
Ensure the environment is playful and fun
Communicate with parents if there is an issue or concern
Always actively participating in the children’s safety and security
Advise all children of the Smaland rules and policies while their parents are present and ensure parents are aware of all Smaland policies and rules
Maintain supplies and ensure work area is kept clean and hazard-free
Assist in other duties as required by direct line Leader

Requirements:

You are enthusiastic about working with children
You can prioritize, are disciplined, show initiative and have a flexible attitude
You have at least 6 months of Customer Service experience in a retail environment (preferably)
You are as cool as a cucumber under pressure, and can take charge of an urgent situation, even if it means to quickly go get your Manager for help
You are totally cool working in a physically demanding, fast-paced, work environment

What we offer:

Wellness days
Extended health, dental, and vision coverage
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts
Parental leave
Bereavement leave
Employee assistance program

Additional Information:

Job Posted:
May 09, 2025

Employment Type:

Parttime

Work Type:

On-site work

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