Customer service and logistics representative Job at Randstad (Laval)

Customer Service Representative

Join a leading medical device company that is dedicated to improving patient out...

Location

United States , Bloomington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent (associate degree preferred)
1-3 years of experience in customer service, call centers, or related roles, ideally in the healthcare, medical device, or manufacturing industry
Strong communication and interpersonal skills, with the ability to manage difficult conversations and build rapport with diverse customers
Proficiency in Microsoft Office Suite and experience working with CRM software or customer support systems
Ability to work a Monday-Friday schedule from 10:30 AM to 7:00 PM and be available every fourth Saturday
Self-motivated and able to work independently in a hybrid environment after training
Detail-oriented with excellent organizational and multitasking skills

Job Responsibility

Act as the first point of contact for customers, addressing inquiries related to medical devices, including product information, order processing, shipping, and account management
Respond to customer emails, phone calls, and online chat inquiries promptly and professionally
Assist customers in troubleshooting and resolving issues with medical devices, escalating more complex problems to the appropriate departments when needed
Process and track orders, ensuring accuracy and timely delivery to healthcare providers and patients
Maintain up-to-date knowledge of the company’s product offerings, policies, and procedures to provide accurate information to customers
Work collaboratively with internal teams such as sales, logistics, and quality assurance to resolve customer concerns and improve service delivery
Document customer interactions and resolutions in the company’s database accurately and in a timely manner
Contribute to team initiatives aimed at improving customer satisfaction and streamlining processes

What we offer

Opportunity for contract-to-hire conversion based on performance
Hybrid work schedule offering flexibility after training
Access to ongoing training and development programs
A chance to work with a market-leading medical device company making a positive impact on healthcare

Fulltime

Customer Service Representative

The primary function of this role is to provide technical support services to cu...

Location

United States , Tustin

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Excel and Microsoft Word is essential
Experience in a call center customer service environment is required
Ability to handle both inbound and outbound calls in a professional manner
Excellent customer service skills with a customer-first mindset
Strong data entry skills and attention to detail are required
Experience in order entry processes and systems
Ability to schedule appointments accurately and efficiently
Experience in email correspondence, with strong written communication skills
Must be able to answer inbound calls in a timely and professional manner
Proven track record of delivering high-quality customer service to clients

Job Responsibility

Provide technical support and call center services for a range of products from consumer electronics to professional medical equipment
Troubleshoot and repair systems in a lab or onsite for various clients
Utilize software and hardware to diagnose errors or technical problems and determine appropriate solutions
Manage, report, and complete service calls, RMAs, QA, and any service logistical and inventory control operation
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution
Answer inbound calls and provide excellent customer service
Perform data entry tasks and manage email correspondence
Schedule appointments and perform order entry tasks

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Sr. Customer Service Representative

As a Sr. Customer Service Representative, you will be playing a crucial role in ...

Location

United States , Carlsbad

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in CRM systems for managing customer interactions
5+ years of experience in customer service (manufacturing experience preferred)
Strong capabilities in data processing to facilitate operational efficiency
Experience with ERP - Enterprise Resource Planning systems to manage business processes
Ability to handle answering inbound calls professionally and efficiently
Experience in performing billing functions with accuracy and attention to detail
Excellent written communication skills for handling email communications
Proven track record in assisting customers effectively and resolving their issues
Strong customer service skills to ensure customer satisfaction and retention
Ability to manage delivery schedules to ensure timely delivery of products or services

Job Responsibility

Efficiently manage customer communication via inbound and outbound calls and emails
Accurately enter and process customer orders into our system, ensuring meticulous attention to detail
Ensure customers are regularly updated on the status of their projects and delivery schedules
Work closely with production and logistics teams to prioritize and expedite orders when required
Handle customer complaints and concerns professionally, demonstrating empathy and resolution skills
Maintain well-organized and comprehensive records of all customer interactions and transactions
Adhere to company policies and procedures while delivering exceptional customer service

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Customer Service Representative

We are looking for a detail-oriented and resourceful Customer Service Representa...

Location

United States , Aurora, CO

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
additional training or certification in logistics or data management is a plus
previous experience in customer service, data entry, or logistics coordination is strongly preferred
proficiency in using CRM systems and advanced knowledge of MS Excel and Microsoft Office Suite
strong attention to detail and a proven ability to maintain data accuracy in a high volume of transactions
excellent communication and multitasking skills, with the ability to prioritize tasks effectively
familiarity with supply chain and shipping processes is an advantage

Job Responsibility

Respond promptly to customer inquiries via phone, email, and chat, providing accurate and helpful solutions
resolve customer complaints with empathy and professionalism, escalating issues when necessary
assist customers with placing orders, tracking shipments, and providing status updates
input and maintain accurate and up-to-date customer and order information in company databases
verify the accuracy of data across systems while identifying and correcting discrepancies
organize and manage large volumes of data in customer relationship management (CRM) software
collaborate with the logistics team to track and update shipment statuses for customers
monitor delivery schedules and ensure timely communication with customers about delays or updates
support the coordination of warehouse operations, inventory tracking, and shipping processes

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Customer Service Representative

As a Customer Service Representative, you're the main contact for clients. You'l...

Location

Netherlands , Venray/Oostrum

Salary:

2800.00 - 3900.00 EUR / Month ▼

Randstad

Expiration Date

May 25, 2026

Requirements

fluent in the English language
available full-time
proven experience in Customer Service or Logistics Administration

Job Responsibility

main contact for clients
keep clients updated on their shipments
track orders from start to finish
solve any problems which occur
handle complaints and returns
think along how to improve internal processes

What we offer

yearly bonus
travel allowance
retirement plan
opportunities for personal development
long-term job

Fulltime

Customer Service Representative

Our client in the Logistics sector is recruiting for a Customer Service Represen...

Location

United Kingdom , Northampton

Salary:

25000.00 GBP / Year ▼

Office Angels

Expiration Date

Until further notice

Requirements

A good multitasker that shows attention to detail and the ability to retain information
Excellent communication skills and ability to respond to all queries in a timely manner via phone and email
The ability to engage with multiple departments and stakeholders in a confident and controlled manner
Proven track record of being a 'customer champion' and providing an excellent service from start to finish
Driving licence (essential)

Job Responsibility

Managing customer relationships
Responding to all telephone and email queries
Working closely with internal departments
Liaising with internal and external stakeholders
Informing customers of issues or delays
Inputting and ensuring accuracy on customers' orders
Problem solving whilst working to meet deadlines
Handling information and sensitive data

What we offer

Company Pension
Flexible schedule
Work life balance
On site parking
Peaceful setting
Sick Pay
Dog friendly office

Fulltime

Customer Service Representative – Mail & Inventory Support

This position provides general and clerical support within the Administration De...

Location

United States , Washington, D.C.

Salary:

51246.00 - 80025.00 USD / Year

American Federation of State, County and Municipal Employees

Expiration Date

Until further notice

Requirements

High school graduate or equivalent
Minimum of three (3) years of work experience in customer service, mailroom, facilities support, and inventory control
Knowledge of electronic postage machines, copy machines, binding and signature machines
General working knowledge of mailroom, inventory and supply equipment and procedures
Thorough understanding of how to operate office and mailroom equipment safely
Proficient knowledge of the MS Office Suite to include – Word, Excel, Outlook, Calendar, and MS SharePoint, Teams
Proficient organizational, analytical, logistical, and problem-solving skills
Strong written skills and excellent oral communication
Ability to understand and answer technical questions
Effective communication skills to exchange routine information

Job Responsibility

Sorts, scans, and delivers US Mail and Interoffice Mail
Delivers commercial carrier letters and packages within both AFSCME HQ locations
Processes outgoing mail
Responsible for receiving, inspecting, and recording all inbound products, delivery of products, and incoming packages
Maintain an orderly and organized temporary hold area for products/packages
Operate all mailroom and fulfillment equipment
Prepare and assemble mailing materials and packages for shipping
Receive and process incoming customer service requests
May assist with the management of short-term onsite storage space
Assists with accurately recording and processing information for offsite storage

What we offer

List of benefits

Fulltime

Customer Service Representative

Carbiz is on the lookout for motivated, personable, and detail-focused individua...

Location

Australia , Malaga

Salary:

27.00 - 28.00 AUD / Hour

Carbiz Rentals

Expiration Date

Until further notice

Requirements

Valid Australian driver's license and willingness to travel locally
Strong verbal and written communication skills
Ability to work independently, manage your time effectively, and thrive in a team-based environment
Capacity to work a 40 hr work week

Job Responsibility

Ensure prompt delivery of vehicles to clients, providing efficient and reliable service
Deliver exceptional customer service by addressing client inquiries, resolving issues, and ensuring client satisfaction
Assist in coordinating vehicle logistics, ensuring seamless and efficient operations
Prepare vehicles for hire, including thorough detailing of both the interior and exterior
Support new client onboarding, ensuring they have all the necessary information and assistance
Experience the excitement of driving a variety of high-quality vehicles

What we offer

Additional earning potential through weekend penalty rates (on top of base), overtime, on-call shifts, and bonus incentives
Ongoing training and development with continuous support and mentorship
A collaborative team environment with like-minded professionals
Access to novated lease options and the Flare Benefits program
Monthly team lunches and birthday celebrations
A vibrant workplace culture with frequent team events and celebrations

Fulltime

Customer service and logistics representative

Randstad

Location:
Canada , Laval

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 27, 2025

Expiration:
January 26, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 27, 2025

Expiration:January 26, 2026

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Category:
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Contract Type:
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Job Posted:
December 27, 2025

Expiration:
January 26, 2026