Customer Service Advisor Jobs

New

Customer Service Advisor

The role of our Customer Services Advisor is critical to the success of our busi...

Location

United Kingdom , Accrington

Salary:

12.60 - 13.05 GBP / Hour

apetito UK

Expiration Date

January 04, 2026

Requirements

Experience of a customer service role
Confident using a Personal computer to manage and process orders
Confident telephone manner
Able to pay attention to detail and be accurate in your work
Numerate and good written English
GCSE Maths & English standard or equivalent
Able to work to deadlines

Job Responsibility

Responsible for the taking of telephone / internet orders and making outbound calls to customers and prospects
To support drivers with route planning for the next days’ delivery rounds
To ensure each customer is provided with “exemplary” service on each telephone call or contact
To update customer records and liaise with customer relatives as required
To ensure customers’ needs are met, ensuring they know how to cook, store and re-order the meals as necessary
Prepare promotional literature as required and communicate details of new products or promotions to customers
To search, provide and continually look for new business opportunities
To share best practices with colleagues in an effort to continuously improve our service proposition
To actively take an interest in the products we sell and promote the benefits of WFF healthy and nutritious meals to all our customers

What we offer

Competitive salary – accredited Living Wage employer
33 days holiday per year, including bank holidays (which are considered a normal working day)
Option to purchase up to 5 additional days holiday per year
Discretionary annual bonus scheme
Pension scheme - employer matched contributions up to 4%
Life assurance scheme worth at least 1x annual salary
Free turkey or voucher at Christmas
apetito perks scheme including salary sacrifice options and retail discounts

Parttime

New

Customer Service Advisor

First point of contact for customers and colleagues visiting the Bodyshop. Respo...

Location

United Kingdom , Nottingham

Salary:

Not provided

Activate Group Limited

Expiration Date

Until further notice

Requirements

Strong attention to detail
Ability to deal professionally with the issues that arise
Excellent communication skills in all areas, including by telephone, email and in face-to-face situations
Computer literate
Ability to understand, implement and review complex processes
Proactive
Ability to organise time and resources
Good time management and prioritisation skills
Handling confidential information

Job Responsibility

Responsible for the reception area, including greeting customers and providing a positive and welcoming experience
Deliver exceptional customer service
Co-ordinate and manage the logistics of a collection/delivery service based on a large fleet of courtesy cars
Liaise with the workshop to determine vehicle completion times and delays, relaying any special instructions from the customer with regards to deadlines
Regularly update the customer with progress on their repair
Carry out visual inspections of courtesy or customer vehicles to identify any accidental damage caused to avoid uninsured loss damage costs
Process payments and issue invoices
Supporting with handling complaints in line with Company policy
Adhere to all company policies, procedures, and service level agreements
Knowledge and compliance with Health and Safety regulations

What we offer

33 days holiday (including bank holidays)
Personal health cash plan – claim back the cost of things like dentist and optical check ups
Enhanced maternity / paternity / adoption / shared parental pay
Monthly and Annual Bonus schemes
Life assurance: three times basic salary
Free breakfasts and fruit
Birthday surprise for everybody

Fulltime

New

Customer Service Advisor

First point of contact for customers and colleagues visiting the Bodyshop. Respo...

Location

United Kingdom , Birmingham

Salary:

Not provided

Activate Group Limited

Expiration Date

Until further notice

Requirements

Strong attention to detail
Ability to deal professionally with the issues that arise
Excellent communication skills in all areas, including by telephone, email and in face-to-face situations
Computer literate
Ability to understand, implement and review complex processes
Proactive
Ability to organise time and resources
Good time management and prioritisation skills
Handling confidential information

Job Responsibility

Responsible for the reception area, including greeting customers and providing a positive and welcoming experience
Deliver exceptional customer service
Co-ordinate and manage the logistics of a collection/delivery service based on a large fleet of courtesy cars
Liaise with the workshop to determine vehicle completion times and delays, relaying any special instructions from the customer with regards to deadlines
Regularly update the customer with progress on their repair
Carry out visual inspections of courtesy or customer vehicles to identify any accidental damage caused to avoid uninsured loss damage costs
Process payments and issue invoices
Supporting with handling complaints in line with Company policy
Adhere to all company policies, procedures, and service level agreements
Knowledge and compliance with Health and Safety regulations

What we offer

33 days holiday (including bank holidays)
Personal health cash plan – claim back the cost of things like dentist and optical check ups
Enhanced maternity / paternity / adoption / shared parental pay
Monthly and Annual Bonus schemes
Life assurance: three times basic salary
Free breakfasts and fruit
Birthday surprise for everybody

Fulltime

New

Customer Service Advisor / Patient Services Executive

At Care Fertility, we are dedicated to providing exceptional holistic fertility ...

Location

United Kingdom , Cardiff

Salary:

10389.00 GBP / Year

Webrecruit

Expiration Date

Until further notice

Requirements

Experience in a patient-facing or customer service role, ideally within a healthcare setting
Strong organisational, communication and interpersonal skills
Ability to demonstrate a high level of compassion in every interaction
Ability to provide a service rooted in expertise and attention to detail with a strong focus on patient experience and satisfaction

Job Responsibility

Primary point of contact for patients, ensuring they receive compassionate, expert, and seamless care throughout their fertility journey
Work closely with clinical and administrative teams to ensure every patient experience reflects our values of compassion, collaboration, and expertise

What we offer

33 Days annual leave FTE (inc. public holidays)
Pension scheme
Life assurance
A range of other benefits including retail discounts and a wellbeing hub

Parttime

Customer Service Advisor

Creating incredible automotive customer experiences by unifying people, technolo...

Location

United Kingdom , Milton Keynes

Salary:

24000.00 - 26000.00 GBP / Year

Return on Investment Ltd

Expiration Date

Until further notice

Requirements

The superpower to see things from the customer's perspective
Stellar communication skills – you'll chat with people from all walks of life, tailoring your approach to the situation
A positive attitude, even on those tough days
Lightning-fast work with impeccable accuracy
A knack for problem-solving, especially when the puzzles get tough
Great negotiation skills, balancing customer needs with what's best for the business
A team player who's all about sharing knowledge and lending a hand when things get tricky
Sharp attention to detail
Excellent organisational skills
Resilience

Job Responsibility

Tackling customer problems and questions
Making sure every interaction leaves them with a 5-star ROI experience
Handling calls, emails, and messages every day while working under tight deadlines
Supporting one of our long-time automotive partners, Kia

What we offer

A 5% bonus following completion of your initial Customer Service training (typically after 3 months)
A further 5% achievement bonus after 9 months in the job
A salary review once you've successfully passed your probation period
£500 a year to spend on things that boost your mental or physical wellness
Hybrid working following training
If you're scheduled to work a Saturday (usually one in four), we'll give you half a day off in the week
Team social events
Free parking
Access to education bursaries
A day off and a voucher to pamper yourself on your birthday

Fulltime

Senior Customer Service Advisor - Commercial Vehicles

Creating incredible automotive customer experiences by unifying people, technolo...

Location

United Kingdom , Milton Keynes

Salary:

24000.00 - 30000.00 GBP / Year

Return on Investment Ltd

Expiration Date

Until further notice

Requirements

Proven experience in commercial vehicle customer service and complaints management
Strong working knowledge of CRM systems and Microsoft Office (Excel, PowerPoint)
Excellent communication skills – both written and verbal – with the ability to build strong relationships and handle complex situations with empathy and professionalism
Analytical mindset with the ability to interpret data and identify improvement opportunities
Exceptional time management and organisational skills – able to prioritise effectively under pressure
A positive, methodical, and adaptable approach to work

Job Responsibility

Manage commercial vehicle customer requests from start to finish, ensuring quality and compliance with Kia UK standards and policies
Provide fair and efficient resolutions to customer enquiries and complaints
Collaborate closely with Kia UK specialist teams to enhance product and service knowledge
Support back-office administration, including goodwill or loss-of-use support
Evaluate and process financial goodwill payments where applicable
Achieve and exceed SLA targets, ensuring accuracy and attention to detail in every interaction
Contribute to continuous improvement through feedback, reporting, and process reviews
Provide guidance and support to other Customer Service Advisors and team members
Maintain compliance with all regulatory and information security standards, including GDPR and Health & Safety

What we offer

An annual performance bonus of up to £1500 per year
£500 a year to spend on things that boost your mental or physical wellness, like gym memberships, sportswear, wellness apps, and even extra healthcare for your family
Hybrid working following training
Team social events
Free parking
Access to education bursaries
A day off and a voucher to pamper yourself on your birthday
A company pension plan
A healthcare plan
A generous annual leave allowance, which grows the longer you stick around

Temporary Customer Service Advisor

Planet Recruitment have registered a new opportunity for a well-established orga...

Location

United Kingdom , Cowley

Salary:

30000.00 GBP / Year

PLANET RECRUITMENT SERVICES LTD

Expiration Date

Until further notice

Requirements

Fluency in English for communication in a global environment
Previous experience within a customer support role
A passion for delivering exceptional customer service and exceeding customer expectations
Strong communication and teamwork abilities to foster a supportive and collaborative team environment
Exceptional self-organization and time management skills to stay ahead of goals
A commitment to continuous learning, self-improvement, and process optimization
Solid IT skills and adaptability to new systems and tools

Job Responsibility

Customer First Support Line: Serve as the initial point of contact, delivering superior customer experience via phone, email, and (video) chat
Customer Support & Troubleshooting: Provide expert guidance on product-related topics (installation, usage, maintenance) and services (delivery, warranty) and handle complaints, offering appropriate solutions and follow-ups to ensure resolution
Coordination: Communicate with transport service providers to ensure seamless delivery processes
Order Processing: Manage orders, returns, and complaints efficiently in our e-commerce system
System Monitoring: Ensure smooth operations by regularly checking system processes and payment options to deliver a flawless online store experience
Reporting: Keep records of core performance metrics, including NPS, CSAT, and other customer KPIs, to drive improvement initiatives
Continuous Improvement: Proactively identify and implement process improvements for optimized service delivery and data maintenance
Community Management (Social Media): Engage with followers and respond to comments and messages

Fulltime

Customer Service Advisor

We are seeking a motivated and customer-focused individual to join our Customer ...

Location

United Kingdom , Woolwich

Salary:

26000.00 GBP / Year

PHSGroup

Expiration Date

Until further notice

Requirements

Previous experience working in a similar environment or helping customers on the phone while updating details on a computer
Proficient in Microsoft Outlook and Excel
Excellent communication and interpersonal skills
Self-motivated, disciplined, and able to work independently
Enthusiastic team player with a willingness to learn new skills

Job Responsibility

Handle inbound calls and build strong rapport with business customers
Resolve issues quickly and effectively, ensuring customers feel valued
Liaise with internal stakeholders to proactively solve client queries
Communicate clearly and professionally via phone and email
Manage client liaison, generate sales reports, and process sales orders
Provide administrative support to sales, operations, and finance teams
Address client queries on products, deliveries, and services
Demonstrate a proactive, can-do attitude and genuine care for customer satisfaction

What we offer

No weekend or evening working
Training opportunities to expand your skills
23 days holiday plus bank holidays
Amazing employee discounts with major supermarkets and retailers with phsPerks.com
Free Parking onsite
Improved parental leave
A 24-hour wellbeing helpline
Online GP
Cycle to work scheme
Pension scheme

Fulltime

Customer Service Advisor

ant marketing

Location:
United Kingdom, Sheffield

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 19, 2025

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Requirements:

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