Customer Service Advisor, Office Angels

Customer Service Advisor

Office Angels

Location:
United Kingdom, East London

Category:
Customer Service

Contract Type:
Not provided

Salary:

32000.00 - 38000.00 GBP / Year

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Job Description:

London Bridge Office Angels have a great new opportunity for a Customer Service Advisor to join a leading manufacturer in the Beauty and Wellness Market.

Job Responsibility:

Manage and process sales orders, confirmations, invoices, and purchase orders
Provide exceptional support to customers, via phone and email
Work to internal timelines to ensure timely order fulfilment
Investigate and resolve customer inquiries and complaints
Manage data and documentation
Collaborate with various departments to ensure order accuracy and smooth processes
Stay up-to-date with product knowledge to enhance customer service
Other duties and as when required

Requirements:

Experience in a similar Customer Advisor role within an office environment is desirable
Experience within a similar industry is desirable
Confident IT skills
Awareness of ISO Standards, health and safety and data protection
Excellent communication skills, both written and verbal

What we offer:

A friendly and supportive work environment
Potential monthly and yearly bonus depending on company performance

Additional Information:

Job Posted:
August 18, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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