Customer Service Administrator, Office Angels

Office Angels

Location:
United Kingdom, Warrington

Category:
Customer Service

Contract Type:
Not provided

Salary:

13.00 - 14.00 GBP / Hour

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Job Description:

Are you an organised and enthusiastic individual with a knack for customer service? Our client, a well-renowned property developer, is looking for an experienced Customer Service Administrator to join their vibrant team in Warrington! If you're ready to make a positive impact and thrive in a dynamic environment, we want to hear from you!

Job Responsibility:

Handling telephone queries and accurately recording information in the database
Overseeing the Customer Service System to ensure new items are entered, progress is updated and completed items are removed
Assisting the Customer Service Department with corrective work management
Coordinating with customers and contractors for timely work completion, with confirmations via phone/email
Monitoring daily to ensure subcontractors meet customer satisfaction standards
General finance tasks
Managing general administration to ensure a smoothly functioning office, including maintaining tidy paperwork and accurate filing
Producing reports from the Customer Service System

Requirements:

Previous experience in customer service administration or a similar role
Strong organisational skills with keen attention to detail
Excellent communication skills, both written and verbal
Proficiency in using customer service systems and databases
Ability to work collaboratively and manage multiple tasks efficiently

Additional Information:

Job Posted:
July 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Service Administrator