Customer Service Administrator, Office Angels

Customer Service Administrator

Office Angels

Location:
United Kingdom, Exeter

Category:
Customer Service

Contract Type:
Employment contract

Salary:

25000.00 GBP / Year ▼

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Job Description:

Our client is looking for someone to join their friendly and vibrant team in Exeter. This company is a leading UK manufacturer of leisure and lifestyle appliances, known for their quality products, warm culture, and genuine care for their customers and team alike. If you're motivated, resilient, and passionate about providing outstanding service - all while having the opportunity to grow and learn every day - then this could be the perfect fit.

Job Responsibility:

Deliver exceptional customer service across phone, email and sometimes in person
Handle inbound sales enquiries and confidently up sell/cross-sell where appropriate
Support the marketing team with campaigns, content and customer engagement
Build and nurture strong relationships with customers, dealers, and colleagues
Manage queries, complaints or challenges with professionalism and emotional intelligence
Take pride in product knowledge and always be keen to learn more

Requirements:

1 year of office experience of customer service and administration
A confident, independent self-starter with a positive attitude
Resilience and the ability to stay calm and focused under pressure
Excellent communication skills - both verbal and written
A natural relationship-builder with emotional intelligence and empathy
Strong attention to detail and a knack for solving problems
Enthusiastic, curious, and motivated to grow with the business
A team player who shares their friendly, family-focused values

What we offer:

Opportunities to earn commission
Company pension
Private health cash plan
Regular company events and socials
A supportive, close-knit team in a business that's proud of its people
Opportunities for learning, development and progression
Some opportunities to travel
Casual dress
Free on-site parking
Private medical insurance

Additional Information:

Job Posted:
October 02, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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