Customer Service Administrator, Office Angels

Customer Service Administrator

Office Angels

Location:
United Kingdom, Glasgow

Category:
Customer Service

Contract Type:
Not provided

Salary:

25500.00 GBP / Year

Save Job

Apply Position

Job Description:

Customer Service Administrator role for a UK-wide logistics and supply chain company, joining their Glasgow-based support team. Hybrid role with in-office training followed by remote working, with monthly team days.

Job Responsibility:

Client Support: Build strong relationships with customers
Email & Enquiry Management: Respond to queries via shared inbox
Order Coordination: Keep customers informed about order status and delivery timelines
Quote Preparation: Create and send quotations
Call Handling: Manage inbound calls related to orders, returns, and support
Feedback Collection: Capture customer insights to improve service delivery

Requirements:

Excellent communication skills, both written and verbal
Customer-first mindset with a proactive approach
Strong problem-solving abilities and attention to detail
Confidence using MS Office, especially Excel
Positive attitude and willingness to learn

What we offer:

Hybrid Flexibility: Work from home after training with regular team meetups
Supportive Culture: Team that values input and encourages continuous improvement
Career Growth: Opportunities to develop skills and progress
Office location short walk from Glasgow Central Station

Additional Information:

Job Posted:
October 09, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.