Customer Service Administrator, Office Angels

Office Angels

Location:
United Kingdom, Cambuslang

Category:
Customer Service

Contract Type:
Not provided

Salary:

12.50 GBP / Hour

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Job Description:

Office Angels Glasgow have an exciting opportunity for an experienced Customer Service Administrator to join our client based in South Lanarkshire. The role involves providing business support, managing communication channels, and interacting with customers and teams in a fast-paced environment.

Job Responsibility:

Be the primary point of contact for all customers and manage the phone lines for all incoming calls
manage the company inbox and compose professional emails to customers
provide administrative support across various departments
greet and assist any visitors
manage and update the in-house databases with customer information

Requirements:

Previous experience in administration and customer service
proficiency in Microsoft Office Suite and basic computer skills
people focused and thrive on helping others
exceptional communication skills and a positive attitude
thrive in high-pressure environments
experience with complaints handling

What we offer:

Access to discount vouchers with many high street brands
eye care vouchers and money towards glasses should you require them for VDU purposes
permanent job search support while in assignments
expert interview support and advice
weekly pay
pension scheme option with employer contributions
28 days paid annual leave
statutory sick pay
access to confidential assistance programme for issues including grief, stress, and legal matters

Additional Information:

Job Posted:
May 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Service Administrator