Customer Service Administrator, Office Angels

Customer Service Administrator

Office Angels

Location:
United Kingdom, Poole

Category:
Customer Service

Contract Type:
Not provided

Salary:

26000.00 GBP / Year

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Job Description:

Are you a people focused Administrator who thrives on delivering exceptional customer service and building lasting client relationships? If so, we'd love to hear from you! Our client is looking for a proactive and dynamic individual to join their supportive and collaborative team.

Job Responsibility:

Proactively following up on sales leads with a customer-first approach
Understanding customer needs and offering tailored product advice
Accurately processing and managing customer orders
Coordinating with logistics to ensure smooth and timely deliveries
Keeping customers informed of any updates or changes to their orders
Handling order modifications or cancellations with care and efficiency
Going the extra mile to ensure every customer has a positive experience

Requirements:

Excellent communication and interpersonal skills
A passion for delivering outstanding customer service
Confidence in building and maintaining strong client relationships
Great organisational and time management abilities
Proficiency in Microsoft Office tools

What we offer:

Quarterly bonus
Free onsite parking
25 days annual leave + bank holidays
Excellent progression and development opportunities

Additional Information:

Job Posted:
June 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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