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We're on the hunt for Customer Sales Advisors to join our lively and sales driven Customer Value team! You'll chat with our customers over the phone each day, ensuring they receive exceptional service, whilst focussing on bringing value to every interaction. Think of it as a chance to introduce helpful options like our Multi-Car insurance, which lets you cover several cars under one policy, or our Multi-Cover insurance, bundling car, van, home, and landlord insurance into just one policy. This not only brings savings and ease to our customers but also helps our business to grow.
Job Responsibility:
chat with customers over the phone each day, ensuring they receive exceptional service
focus on bringing value to every interaction
introduce helpful options like Multi-Car insurance or Multi-Cover insurance
handle calls from current customers, finding ways to assist them, whether making a change to their policy, adding extra coverage, or resolving general queries
Requirements:
sales-oriented mindset with experience in upselling
passionate about providing excellent service to customers
strong communication skills
enjoy being a team player
demonstrate self-motivation
open to learning
resilient - even when calls get challenging
What we offer:
eligible for up to £3,600 of free shares each year after one year of service
33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
option to buy or sell up to an additional five days of annual leave