Customer Retail Assistant

• Creating a positive experience for customers to drive loyalty
• working with colleagues in other functions to improve the customer experience
• meeting and greeting customers
• assisting customers at check-outs and returns desk
• supporting customers paying at tills, including scanning items, taking payment, and guiding self-serve scanning
• building loyalty by offering informed solutions based on product knowledge

• Experience of working in a team environment
• passion for learning
• enthusiasm for offering a superb customer experience
• retail or customer-facing experience (desirable)
• willingness to work in a fast-paced environment serving many customers, especially on weekends in-store

Retail or customer-facing experience (desirable)

• 15% IKEA discount
• discount portal for High Street retailers
• life assurance of 4 times pay
• enhanced statutory pension contributions
• interest-free loans
• end-of-year gift
• family-friendly policies and benefits
• opportunities to grow within IKEA