Customer Relations Assistant

• Create a positive experience for customers to encourage repeat visits
• collaborate with colleagues to improve customer experience
• meet and greet customers
• assist customers at check-outs and returns desk
• support customers with payment and self-serve scanning
• build loyalty by listening to customers and offering solutions.

• Experience of working in a team environment
• passion for learning
• enthusiasm for providing a superb customer experience
• retail or customer-facing experience is desirable
• willingness to work in a fast-paced role, especially at weekends in-store
• visited IKEA at the weekend to understand the nature of the role.

Retail or customer-facing experience.

• 15% IKEA discount
• discount portal for savings at High Street retailers
• life assurance of 4 times your pay
• enhanced statutory pension contributions
• interest-free loans
• end-of-year gift
• family-friendly policies and benefits
• growth opportunities.