Customer Relations Advisor, Office Angels

Customer Relations Advisor

Office Angels

Location:
United Kingdom, Northampton

Category:
Customer Service

Contract Type:
Not provided

Salary:

12.30 GBP / Hour

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Job Description:

Customer Service Advisor role in Northampton, responsible for handling customer calls, maintaining professionalism, updating customer information, and staying informed about company policies and product knowledge.

Job Responsibility:

Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport
Update customer information in the customer service database during and after each call
Work with the management team to stay up-to-date on product knowledge and be informed of any changes in company policies

Requirements:

Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport
Update customer information in the customer service database during and after each call
Work with the management team to stay up-to-date on product knowledge and be informed of any changes in company policies

Additional Information:

Job Posted:
April 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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