Customer Relation Officer, IKEA

Customer Relation Officer

IKEA

Location:
Philippines, Pasay City

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

Reporting to the Customer Relations Team Leader, this Associate role ensures a positive and joyful shopping experience for all IKEA visitors and customers. This role requires flexibility in work hours, depending on store operational requirements.

Job Responsibility:

Ensure positive and joyful shopping experience for all IKEA visitors and customers
Handle and resolve customer difficulties, particularly in IKEA products assembly
Exchange component parts when needed
Develop strong knowledge of all items to effectively handle customer inquiries
Escalate higher issues with relevant information to manager
Ensure IKEA store is a safe and secure environment at all times
Understand IKEA Concept, global solutions, tools and working methods

Requirements:

Experience working in a customer-service role and a fast-paced retail environment
Strong interpersonal and communication skills
Strong team player who values togetherness
Committed to role with strong customer service focus mind-set
Ability to remain calm and controlled and provide solutions in stressful situations
Ability to handle stress and work in an extremely fast-paced environment
Computer literate

Additional Information:

Job Posted:
August 31, 2025

Employment Type:

Parttime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.