CrawlJobs Logo

Customer Project Specialist

flint-international.com Logo

Flint International

Location Icon

Location:
Italy, Rome

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

For our client – worldwide leader in innovative IT and networking technologies – we are currently looking for a Customer Project Specialist. To conduct project support activities either within a project or program environment or within a project support services team.

Job Responsibility:

  • Accountable for delivery and management of schedule, scope, quality, cost and risk for small projects
  • Conduct project support activities within a project or program environment, or project support services team
  • Leads end-to-end project delivery against contractual requirements, revenue and profitability targets while maintaining an excellent customer experience
  • Identifies project staffing requirements, drives staffing across Cisco CX functions and coordinates project team members to drive delivery excellence within target cost, schedule, and quality
  • Owns accurate forecasting, tracking, and reporting on project costs and revenues
  • Ensures the collection of lessons learned and findings to share and apply within the PM community
  • Communicates effectively with executives and various teams to identify needs and evaluate alternative business solutions and strategies
  • Identifies further growth opportunities within customer environment and engages with sales partners for pursuit
  • as opportunities warrant, support scoping, cost modelling and margin analysis

Requirements:

  • Bachelor’s degree in business, Engineering, or Technology or equivalent experience
  • College/University degree or equivalent plus 0-2 years related experience
  • Professional PMI certification PMP or equivalent preferred
  • 2+ years of experience in running and leading customer projects
  • Works effectively and efficiently in a highly matrixed environment
  • Excellent stake-holder management, high personal impact, ability to work externally with customers and within Cisco organization to align priorities, resources, and handle conflict between stakeholders
  • Language Requirements: Italian

Additional Information:

Job Posted:
December 08, 2025

Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Project Specialist

New

Customer Account Specialist

This position combines customer service, inside sales, estimating, project coord...
Location
Location
United States , Menomonee Falls
Salary
Salary:
21.00 - 25.00 USD / Hour
signarama.com Logo
Signarama Alexandria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Customer service, estimating, purchasing, or project coordination experience (sign industry a plus)
  • Strong communication and organizational skills with attention to detail
  • Proficient in Microsoft Office
  • willing to learn our point of sale and CRM software programs
  • Ability to multitask and thrive in a fast-paced environment
  • Positive, team-oriented attitude and commitment to customer satisfaction
Job Responsibility
Job Responsibility
  • Greet walk-in customers, answer phones, and respond to inquiries promptly and professionally
  • Prepare and deliver accurate sign and graphics estimates
  • Support outside sales staff with vendor quotes and purchasing for outsourced products
  • Coordinate project details with design, production, and installation teams
  • Manage permits, schedules, and customer communications throughout the project
  • Oversee quality control to ensure every job meets Signarama standards
  • Assist with marketing efforts including project photos, videos, and social media ideas
  • Maintain an organized, professional front office environment
What we offer
What we offer
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Competitive pay and paid time off
  • Health, dental, and vision insurance
  • Short-term disability and life insurance (company paid)
  • Fulltime
Read More
Arrow Right
New

Customer Onboarding Specialist

At Flipdish, we’re turning the tables in favour of independent restaurant and ta...
Location
Location
Pakistan , Karachi
Salary
Salary:
Not provided
flipdish.com Logo
Flipdish
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in client-facing roles
  • A focus on delivering great customer experiences
  • Strong organisational and problem-solving skills
  • Technical troubleshooting proficiency
  • Excellent communication skills
Job Responsibility
Job Responsibility
  • Onboarding Excellence: Manage the full client onboarding process, including system setup, while maintaining customer base
  • Project Management: Efficiently oversee onboarding projects, meet deadlines, and maintain accurate records in our CRM system
  • Product Expertise: Become an expert on customising Flipdish products for unique customer needs
  • Customer Communication: Serve as the primary contact for customer-facing onboarding, including issue resolution and keeping clients informed
  • Customer Optimization: Use insights to advise customers on using Flipdish product effectively and increase their lifetime value through product adoption and satisfaction
Read More
Arrow Right
New

Customer Enablement Specialist

The Customer Enablement Specialist will design and execute customer education an...
Location
Location
United States
Salary
Salary:
Not provided
elevenlabs.io Logo
ElevenLabs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in customer enablement, education, or success within a SaaS or AI technology company (2+ years preferred)
  • Proven ability to design and deliver scalable learning programs and certifications using adult learning principles
  • Strong project management, collaboration, and presentation skills
  • Skilled at hosting webinars, virtual training, and community engagement initiatives
  • Excellent communicator who can translate technical concepts into accessible learning content
Job Responsibility
Job Responsibility
  • Design, launch, and manage ElevenLabs University, including curriculum development, course creation, and certification pathways
  • Build and maintain the Agent Builder Certification, developing assessments, learning paths, and resources to support customer upskilling
  • Lead customer webinars and feature trainings, from planning and promotion to delivery and follow-up, ensuring content reflects the latest product capabilities
  • Drive enterprise community growth through events, newsletters, and knowledge-sharing, spotlighting customer success stories and best practices
  • Partner with revenue leadership to establish the Customer Advisory Board (CAB) and execute a customer storytelling program that amplifies innovation and impact
What we offer
What we offer
  • Innovative culture
  • Growth paths
  • Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend
  • Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose
  • Annual company offsite
  • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend
  • Fulltime
Read More
Arrow Right
New

Bilingual technical customer success specialist

Location
Location
Japan , Tokyo
Salary
Salary:
4000000.00 - 5000000.00 JPY / Year
https://www.randstad.com Logo
Randstad
Expiration Date
November 30, 2027
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Engineering, or a related field
  • 2+ years of experience in product or project management within the tech industry
  • Experience managing client support activities (onboarding, inquiry handling, troubleshooting)
  • Proven ability to learn and understand detailed technical specifications
  • Strong product and customer-oriented mindset
  • Excellent communication and interpersonal skills
  • Proficiency in Japanese (fluent level) and English (business level)
What we offer
What we offer
  • Visa Sponsor
  • Free Meals
  • 食堂
Read More
Arrow Right

Customer Service Specialist

Drive customer satisfaction and optimize supply chain processes in a key role at...
Location
Location
Japan , Tokyo
Salary
Salary:
5000000.00 - 7000000.00 JPY / Year
https://www.randstad.com Logo
Randstad
Expiration Date
March 23, 2026
Flip Icon
Requirements
Requirements
  • Must have 2+ years of experience in supply chain, with a focus on customer service
  • Must have a Bachelor's degree in Supply Chain, Logistics, or a related field
  • Experience with SAP or other ERP systems is essential
  • Must have strong knowledge of sales and OTC processes
  • Must have experience in project management
  • Business level English is required
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
Job Responsibility
Job Responsibility
  • Manage order-to-cash processes for the EM business, ensuring accuracy and efficiency
  • Provide proactive solutions to business operations by analyzing and reviewing OTC operations
  • Monitor and analyze SCM KPIs to identify areas for improvement and execute related activities
  • Contribute to achieving sales, profit, and growth targets by offering exceptional customer service
  • Participate in SCM-related and integration projects, supporting project goals and timelines
What we offer
What we offer
  • Health insurance
  • pension insurance
  • employment insurance
  • holidays on Saturdays, Sundays, and public holidays
  • Fulltime
Read More
Arrow Right

Customer Experience Specialist

To optimise the meeting place experience for the many people to drive visitation...
Location
Location
China , Changsha
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Knowledge of IKEA concept, culture and values
  • Knowledge of IKEA brand and its incorporation in all actions
  • Knowledge of branding to establish market presence
  • Ability to adapt global Meeting Place concept to local culture
  • Knowledge of customer experience practices in various industries such as retail, meeting places, F&B, leisure, hotel business
  • Understanding of customer behavior to evaluate future initiatives and support decision-making
  • Knowledge of customer journey interactions with digital and physical tools.
Job Responsibility
Job Responsibility
  • Co-create the Customer Experience Program for the Meeting Place
  • Execute tasks to support Customer Experience Manager
  • Propose and execute localization of the Meeting Place at all touch points
  • Create and manage events and marketing activities with partners and communities
  • Work on customer experience improvement by increasing IKEA presence
  • Cooperate with accelerator hub and external partners on innovation projects
  • Monitor customer interactions and feedback
  • Use communication channels including social networks
  • Document practices and lessons for other meeting places.
  • Fulltime
Read More
Arrow Right
New

Customer Onboarding Specialist

As a Customer Onboarding Specialist, you will be instrumental in the first stage...
Location
Location
Argentina , Buenos Aires
Salary
Salary:
Not provided
hostaway.com Logo
Hostaway
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 2 years of experience in customer onboarding or customer success within the SaaS industry
  • Native-level fluency in Spanish and professional proficiency in English are mandatory
  • Proven ability to manage multiple onboarding projects simultaneously, while maintaining sharp attention to detail
  • Strong interpersonal skills and the ability to create a positive first impression with new customers
  • Excellent communication, presentation, and training skills
  • Ability to quickly adapt to new technologies and continuously update skills in a fast-paced environment
  • Strong problem-solving skills and the ability to think critically
Job Responsibility
Job Responsibility
  • Implement effective onboarding processes for new customers, ensuring a seamless transition and a solid foundation for their success
  • Conduct initial training sessions and demonstrations tailored to customer needs, promoting a deep understanding of our product features and capabilities
  • Develop customized onboarding materials and resources in both Spanish and English
  • Maintain clear, consistent, and proactive communication with new customers throughout the onboarding process
  • Collaborate with the sales and customer success teams to identify opportunities for customer satisfaction improvement and to streamline the onboarding process
  • Monitor and report on the effectiveness of onboarding initiatives, using customer feedback and onboarding metrics to drive continuous improvement
  • Serve as the primary point of contact for new Spanish-speaking customers during the onboarding phase, addressing any issues and ensuring they are resolved promptly
What we offer
What we offer
  • Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant
  • 100% Remote: Enjoy the freedom to work from anywhere within your country of residence
  • Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company
  • Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good
  • Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities
  • Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms
  • Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary
  • Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity
  • Fulltime
Read More
Arrow Right

Customer Experience Specialist

To optimise the meeting place experience for the many people to drive visitation...
Location
Location
China , Wuxi
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • IKEA concept, culture and values – Knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people, to ensure right representation
  • IKEA brand – Knowledge of what the IKEA brand means and how it should be incorporated in everything IKEA does
  • Branding: Knowledge of creating a unique image for the local brand in the consumers' mind and establish a significant and differentiated presence in the market that attracts and retains customers
  • Globalization – Able to adapt global Meeting Place concept to meet local culture and community needs and willpower to adjust the global concept to stay and continue to be relevant
  • Customer experience practices – knowledge of the customer experience practices and innovations used by the industries worldwide (including retail, meeting places, F&B, leisure, hotel business, other places where customer experience is an integral part of the business
  • Customer Behavior – Knowledge of existing and potential customer's needs, behaviours and aspirations to be able to help Ingka evaluate future endeavours and further translate insights into most relevant ideas & solutions, to support for business purpose and decision-making
  • Customer journey - Knowledge of the customer's whole interaction with Ingka, from first encounter to purchase – using digital and physical tools and platforms
Job Responsibility
Job Responsibility
  • Co-create the Customer Experience Program for the Meeting Place by providing solutions which enhance the Customer Journey for each customer group. Secure efficient communication with customers
  • Execute on assigned tasks which contribute to strategic priorities within the Customer Experience supporting Customer Experience Manager as priorities evolve to deliver day-to-day Customer Experience activities, leveraging their specific customer experience expertise and knowledge of standards on local and different markets
  • Propose and execute localization of the Meeting Place in all MP's touch points (off-line and on-line), commercial offer, partners design concepts and formats, design story, services, amenities and temporary special experiences to ensure relevance and consistency from customer perspective
  • Create and manage customised events and marketing activities together with our Partners, Communities and IKEA and follow them up
  • Actively work on customer experience improvement by increasing IKEA presence in the Meeting Place and developing common commercial calendar together with IKEA
  • Cooperate with Accelerator Hub and external partners in order to identify and implement innovation projects or initiatives in the Meeting Place. Support local innovation projects which uplift Meeting Place unique customer experiences, co-creation and operations optimization
  • Regularly monitor customers' interaction with the MP. Collect and use Customer Voice in order to engage, explain and talk to our customers day to day. Use active listening and other communication techniques to uncover customer insights. Use all communication channels, including social networks as part of daily work. Involve customers into the quick prototyping of the new ideas and concepts
  • Follow-up, accumulate and share practices and lessons learnt with other Meeting Places. Ensure the appropriate documentation of customer experience related materials
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.