CrawlJobs Logo

Customer Program Management Accounts Receivable

https://www.hpe.com/ Logo

Hewlett Packard Enterprise

Location Icon

Location:
Malaysia, Kuala Lumpur

Category Icon
Category:
-

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects. Manages corporate, customer and third-party vendor efforts to plan, sell and implement solutions to customer problems. Responsible for business as well as team management.

Job Responsibility:

  • Reconciliation of customer accounts (Account Receivable (AR))
  • Manage corrective activities in regard to invoice inaccuracies
  • Provide customer service by responding, tracking and resolving customer invoicing inquiries
  • Work with internal stakeholders such as Sales, Operations, Finance, Tax & Credit Analyst of possible adverse relationship issues, e.g. delinquencies, administrative issues etc.
  • Actively manage AR health & targets
  • Coordinate, facilitate, process and follow-up on financial changes (e.g. schedule restructuring, company restructurings, etc.)
  • Support testing of new systems releases as requested
  • Manage and process non-financial changes (e.g. equipment location, billing address, serial number changes)
  • analyzing and ensuring customer information is accurate and up to date in the systems
  • Delinquency Management: Identify Past Dues (current & potential), Make Collection Calls, Manage Collection Letters (Standard Letter), Escalate Collection Activities on Delinquency > 30 Days.

Requirements:

  • First Level University degree 3 years' experience in related field or in like roles/businesses
  • Demonstrates a basic knowledge of key operational policies, processes and methodologies applicable to project management
  • Understands project management methods
  • Participates in the company PM Professions community
  • On a development plan leading to higher PM skills.

Nice to have:

  • Accountability
  • Active Learning
  • Active Listening
  • Bias
  • Business Growth
  • Change Management
  • Client Expectations Management
  • Coaching
  • Creativity
  • Critical Thinking
  • Cross-Functional Teamwork
  • Customer Centric Solutions
  • Customer Relationship Management (CRM)
  • Design Thinking
  • Empathy
  • Follow-Through
  • Growth Mindset
  • Intellectual Curiosity
  • Long Term Planning
  • Managing Ambiguity
  • Process Improvements
  • Project and Program Management
  • Project Management Office (PMO)
  • Project Management Tools
What we offer:
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion

Additional Information:

Job Posted:
May 29, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Icon
View All Jobs In This Company
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Program Management Accounts Receivable

Principal Customer Experience Advocate

The Principal Customer Experience Advocate at Esker is responsible for taking ca...
Location
Location
United States , Middleton
Salary
Salary:
98800.00 - 117000.00 USD / Year
esker.com Logo
Esker France
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree or equivalent experience in lieu of degree
  • 5+ years in customer service, customer training, or account management
  • 2+ years as a people leader or lead on an Accounts Receivable department/team
  • Experience performing or overseeing collections, cash application, customer credit decisions, and customer claims or deductions
  • Demonstrated ability to manage multiple advanced, complex global customer accounts
  • Experience with tracking Accounts Receivable KPI’s and reporting them upward in the organization
Job Responsibility
Job Responsibility
  • Learn how assigned accounts use Esker solutions
  • maintain advanced product knowledge across all Esker solutions
  • use product knowledge and customer familiarity to creatively help customers maximize process efficiency
  • Provide a customer experience that maximizes customer utilization of Esker solutions and satisfaction with Esker services while strengthening customer relationships
  • Meet commitments according to the appropriate Customer Experience Engagement Program
  • maintain customer interaction and task assignment documentation, while setting an example of efficiency and professionalism for team
  • Work with internal support and Professional Services teams to address customer needs
  • troubleshoot issues that arise in the course of configuring solutions
  • Help team members with the most technically complex cases while using previous experience and organizational knowledge
  • Reach out and collect feedback from assigned accounts
What we offer
What we offer
  • Student loan repayment assistance
  • Flexible work schedule, summer hours, and work from home options
  • Profit sharing options
  • Paid time off for community outreach and volunteer opportunities
  • Yearly stipend for employee wellness, hobbies, or educational activities
  • Dog-friendly work environment
  • Competitive salary and benefits package
  • Fulltime
Read More
Arrow Right

Customer Success Manager II

As a Customer Success Manager in our Enterprise team you will be part of a team ...
Location
Location
Canada , Toronto
Salary
Salary:
Not provided
braze.com Logo
Braze
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Passionate about customer success
  • Proven track record in customer success
  • Excellent communicator with exemplary written and verbal communication skills
  • Unparalleled follow up skills
  • Excited by working with medium and large technology companies
  • Known for being a team player
  • Builds great relationships with colleagues and customers
  • High level of intellectual curiosity
  • Experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
  • Excellent time management skills
Job Responsibility
Job Responsibility
  • Own client renewals, retention and net retention targets for your customers
  • Be your customers’ main point of contact and trusted advisor at Braze
  • Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment
  • Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
  • Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
  • Proactively analyze your customer product usage to identify opportunities and risks to account health
  • Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews
  • Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
  • Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze
  • In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly
What we offer
What we offer
  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Fulltime
Read More
Arrow Right

Customer Success Manager II, Enterprise

At Braze, we have found our people. We’re a genuinely approachable, exceptionall...
Location
Location
United States , Austin
Salary
Salary:
83700.00 - 100000.00 USD / Year
braze.com Logo
Braze
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Passionate about customer success
  • Proven track record in customer success
  • Excellent communicator with exemplary written and verbal communication skills
  • Unparalleled follow up skills
  • Excited by working with medium and large technology companies
  • Known for being a 'team player'
  • Builds great relationships with colleagues and customers
  • High level of intellectual curiosity
  • Experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
  • Excellent time management skills
Job Responsibility
Job Responsibility
  • Own client renewals, retention, and net retention targets for your customers
  • Be your customers’ main point of contact and trusted advisor at Braze
  • Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment
  • Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
  • Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
  • Proactively analyze your customer product usage to identify opportunities and risks to account health
  • Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews
  • Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
  • Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze
  • In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly
What we offer
What we offer
  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Fulltime
Read More
Arrow Right

Customer Success Manager

As a Customer Success Manager you will be responsible for driving customer reten...
Location
Location
United States , San Francisco
Salary
Salary:
88000.00 - 103000.00 USD / Year
https://checkr.com Logo
Checkr
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1+ years of client-facing customer success/sales/account management/customer service experience
  • General knowledge of software applications i.e. Salesforce, Google Apps, etc.
  • Strong customer focus, you care about your customers and view their success as your own
  • Excellent written and verbal communication skills - able to simplify complex topics in a friendly and approachable manner
  • Acute attention to detail to track high-volume tactical program elements across multiple customers
  • Flexible and able to juggle and complete multiple priorities and projects (internally and externally) in a fast-paced environment
  • Learn quickly and are excited to take on challenging new projects
  • Enjoy planning, executing, iterating, winning, and celebrating our individual and collective success
Job Responsibility
Job Responsibility
  • Support a wide range of tactical account responsibilities including but not limited to issue tracking/follow up, data and trend analysis, meeting coordination and management, and business review preparation
  • Develop a comprehensive understanding of their respective clients to contribute to planned and strategic initiatives
  • Collaborate with Account Management to drive successful renewals and contribute to ongoing initiatives aimed at continuously improving our approach to efficiently and effectively secure our customers' success, ensuring they receive maximum value from Checkr product offerings
  • Be the voice of the customer and partner with cross functional teams to provide visibility on customer issues and feedback across internal Checkr teams
  • Oversees multiple customer projects throughout lifecycle including expansions, implementations, integrations, and enhancements
What we offer
What we offer
  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive compensation and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to $25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
  • Monthly wellness stipend, home office stipend
  • Fulltime
Read More
Arrow Right

Customer Success Manager

As a Customer Success Manager you will be responsible for driving customer reten...
Location
Location
United States , San Francisco
Salary
Salary:
106000.00 - 125000.00 USD / Year
https://checkr.com Logo
Checkr
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1-3 years of client-facing customer success/sales/account management/customer service experience
  • General knowledge of software applications i.e. Salesforce, Google Apps, etc.
  • Strong customer focus, you care about your customers and view their success as your own
  • Excellent written and verbal communication skills - able to simplify complex topics in a friendly and approachable manner
  • Acute attention to detail to track high-volume tactical program elements across multiple customers
  • Flexible and able to juggle and complete multiple priorities and projects (internally and externally) in a fast-paced environment
  • Learn quickly and are excited to take on challenging new projects
  • Enjoy planning, executing, iterating, winning, and celebrating our individual and collective success
Job Responsibility
Job Responsibility
  • Support a wide range of tactical account responsibilities including but not limited to issue tracking/follow up, data and trend analysis, meeting coordination and management, and business review preparation
  • Develop a comprehensive understanding of their respective clients to contribute to planned and strategic initiatives
  • Collaborate with Account Management to drive successful renewals and contribute to ongoing initiatives aimed at continuously improving our approach to efficiently and effectively secure our customers' success, ensuring they receive maximum value from Checkr product offerings
  • Be the voice of the customer and partner with cross functional teams to provide visibility on customer issues and feedback across internal Checkr teams
  • Oversee multiple customer projects throughout lifecycle including expansions, implementations, integrations, and enhancements
What we offer
What we offer
  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive compensation and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to $25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
  • Monthly wellness stipend, home office stipend
  • Fulltime
Read More
Arrow Right

Customer Success Manager

As a Customer Success Manager you will be responsible for driving customer reten...
Location
Location
United States , Denver
Salary
Salary:
90000.00 - 106000.00 USD / Year
https://checkr.com Logo
Checkr
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1-3 years of client-facing customer success/sales/account management/customer service experience
  • General knowledge of software applications i.e. Salesforce, Google Apps, etc.
  • Strong customer focus, you care about your customers and view their success as your own
  • Excellent written and verbal communication skills - able to simplify complex topics in a friendly and approachable manner
  • Acute attention to detail to track high-volume tactical program elements across multiple customers
  • Flexible and able to juggle and complete multiple priorities and projects (internally and externally) in a fast-paced environment
  • Learn quickly and are excited to take on challenging new projects
  • Enjoy planning, executing, iterating, winning, and celebrating our individual and collective success
Job Responsibility
Job Responsibility
  • Support a wide range of tactical account responsibilities including but not limited to issue tracking/follow up, data and trend analysis, meeting coordination and management, and business review preparation
  • Develop a comprehensive understanding of their respective clients to contribute to planned and strategic initiatives
  • Collaborate with Account Management to drive successful renewals and contribute to ongoing initiatives aimed at continuously improving our approach to efficiently and effectively secure our customers' success, ensuring they receive maximum value from Checkr product offerings
  • Be the voice of the customer and partner with cross functional teams to provide visibility on customer issues and feedback across internal Checkr teams
  • Oversee multiple customer projects throughout lifecycle including expansions, implementations, integrations, and enhancements
What we offer
What we offer
  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive compensation and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to $25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
  • Monthly wellness stipend, home office stipend
  • Fulltime
Read More
Arrow Right

Customer Success Manager

As a Customer Success Manager you will be responsible for driving customer reten...
Location
Location
United States , Denver; San Francisco
Salary
Salary:
74000.00 - 103000.00 USD / Year
https://checkr.com Logo
Checkr
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1+ years of client-facing customer success/sales/account management/customer service experience
  • General knowledge of software applications i.e. Salesforce, Google Apps, etc.
  • Strong customer focus, you care about your customers and view their success as your own
  • Excellent written and verbal communication skills - able to simplify complex topics in a friendly and approachable manner
  • Acute attention to detail to track high-volume tactical program elements across multiple customers
  • Flexible and able to juggle and complete multiple priorities and projects (internally and externally) in a fast-paced environment
  • Learn quickly and are excited to take on challenging new projects
  • Enjoy planning, executing, iterating, winning, and celebrating our individual and collective success
  • Experience in the SaaS or Human Resources space is a plus
Job Responsibility
Job Responsibility
  • Support a wide range of tactical account responsibilities including but not limited to issue tracking/follow up, data and trend analysis, meeting coordination and management, and business review preparation
  • Develop a comprehensive understanding of their respective clients to contribute to planned and strategic initiatives
  • Collaborate with Account Management to drive successful renewals and contribute to ongoing initiatives aimed at continuously improving our approach to efficiently and effectively secure our customers' success, ensuring they receive maximum value from Checkr product offerings
  • Be the voice of the customer and partner with cross functional teams to provide visibility on customer issues and feedback across internal Checkr teams
  • Oversees multiple customer projects throughout lifecycle including expansions, implementations, integrations, and enhancements
What we offer
What we offer
  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive compensation and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to $25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
  • Monthly wellness stipend, home office stipend
  • Fulltime
Read More
Arrow Right

Head of Credit Management

The role is pivotal in managing the company's credit policy, collections, settle...
Location
Location
United States , Omaha
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years experience in Credit Management or a related field
  • Proficiency in Accounting Software Systems and CRM
  • Solid understanding and experience with Accounting Functions
  • Experience with Accounts Receivable (AR) and Billing Functions
  • Ability to maintain and monitor Cash Activity and Cash Applications
  • Demonstrated ability to Approve Credit in a corporate setting
  • Proven skills in Credit Analysis and Credit Approvals
  • Familiarity with Credit Policies & Procedures and Credit Policy
  • Experience in Credit Risk Management
  • Understanding of Credit Terms and ability to assess Credit Worthiness
Job Responsibility
Job Responsibility
  • Implement strategic planning, including competitive benchmarking of terms and risk management
  • Oversee transactional processing and collections, including customer correspondence, dealer inventory audits, subordination agreements, and new dealer set-ups
  • Conduct functional/forecasting and analysis of unsettled retails, wholesale financing including a thorough review and analysis of terms for consistency to defined programs
  • Maintain and review customer master data and credit files
  • Regularly review AR aging reports and dealer statements (Electronic)
  • Collaborate with Sales/Logistics and Production departments to ensure timely release of machine orders
  • Oversee growth and streamlining of credit functions both internally and externally
  • Complete quarterly Volume Bonus Calculation and communicate to dealers
  • Perform AR month-end and year-end closing duties, watch list reporting, and ABS planning
  • Record, review, and advise on quarterly dealer inventory audits
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com –
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Australia Jobs Canada Jobs Poland Jobs Ireland Jobs Spain Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2025 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy