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Customer & Operations Associate

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Signarama Alexandria

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Location:
United States , Nashville

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Contract Type:
Not provided

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Salary:

20.00 USD / Hour

Job Description:

This is a hands-on, fast-paced role where you'll assist customers, manage signage orders, and support our design and production teams. This is an entry-level customer and operations support role with opportunities for growth and increased responsibility based on performance and tenure.

Job Responsibility:

  • Greet and assist walk-in customers
  • Answer phone/email inquiries
  • Guide customers through sign options and gather project details
  • Prepare quotes, process payments, and manage order approvals
  • Coordinate with in-house design and production teams
  • Occasionally assist with local deliveries or site surveys
  • Keep the front of house organized and professional
  • Support light marketing and administrative tasks

Requirements:

  • Detail-oriented
  • Professional
  • Great with people
  • Can multitask and manage multiple orders
  • Comfortable using macOS (and occasionally Windows)
  • Confident learning new software
  • Strong grammar, spelling, and written communication
  • Love variety and want to grow skills in a creative industry

Nice to have:

Experience with QuickBooks

What we offer:
  • Consistent Mon–Fri schedule, 9AM–4PM (35 hours/week)
  • Healthcare plans with $200/month employer reimbursement (eligible after 90 days)
  • IRA or Roth IRA retirement options with 3% employer match on IRA (eligible after 1 year)
  • Occasional access to client-provided perks
  • Build valuable skills in sales, customer service, and operations
  • Opportunities to support other areas such as design and production

Additional Information:

Job Posted:
January 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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