Customer Operations Associate Jobs

Client Operations Associate

The Client Services Department ensures smooth operations and serves as the front...

Location

United Kingdom , London

Salary:

38000.00 - 50000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Operational experience, preferably in asset management
Strong client service ethos
Positive attitude
Collaborative spirit
Diligence and attention to detail
Proactive
Eager to build relationships
Interest in the organisation's future direction

Job Responsibility

Data Entry
Report Generation
Client Onboarding
Dealing and Settlement
Cash Management
Enquiry Management
Call Handling
Ad-Hoc Projects

What we offer

Culture where your voice is valued
Training and Development
Recognition of Performance
Contributing to Change
Equality, Diversity, and Inclusion

Fulltime

Associate Operations Coordinator

Location

United States , Plano

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated proficiency in Customer Service and Communication
Solid understanding of Office Functions and Operations
Experience in Training staff on Procedures and Company Policies
Ability to Schedule Appointments and manage Invoices effectively
Strong commitment to Quality and proficiency in Shipping Functions
Excellent Time Management skills, with the ability to Prioritize tasks effectively
Capability to Execute tasks as per Standard Operation Procedures
Proficient in Microsoft Office Suites, particularly Excel for Load Data functions
Prior experience in a Call Center setting is an advantage
Creative and Innovative mindset towards Business Growth

Job Responsibility

Execute tasks with a focus on quality and efficiency, including the creation of orders, activation of shipments, building and assigning loads, and scheduling appointments
Monitor task boards and email accounts to promptly respond to customer and carrier requests
Document events utilizing knowledge gained through Standard Operating Procedures (SOPs) and experience
Follow defined escalation procedures and training when necessary
Validate and ensure the accuracy of load data in systems according to company and customer standards
Maintain accurate customer credit records and process customer credit applications effectively
Use your proficiency in Microsoft Office Suite of programs to manage and track shipments
Prioritize tasks and manage time effectively to meet customer service standards
Promote a diverse and inclusive work environment, fostering creativity and innovation for business growth
Adhere to anti-discrimination laws and affirmative action plans within the office environment

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

New

Senior Administrator Customer Operations

Our team thrives in a collaborative, progressing work environment where ideas ar...

Location

United Kingdom , Belfast

Salary:

Not provided

Bank of Ireland

Expiration Date

December 30, 2025

Requirements

Background in a compliance role within financial services
Practical experience of enhanced AML risks and business account opening requirements in line with UK regulations within a financial services setting
Ability to analyse information and apply logical thinking to identify key issues and points
Strong customer focus with emphasis on delivery and collaborative problem solving
Proven ability to successfully coach/mentor others and provide constructive feedback
Excellent attention to detail
Excellent communication skills and evidence of ability to deal with customers on account opening requirements

Job Responsibility

Ensure Customer Due Diligence requirements are fully met and AML risks considered for non personal customers
Review and interpret customer data in a timely manner, ensuring proactive management of cases including daily oversight of queues
Deliver against pledges and promises within Service Level Agreements
Provide assistance and support to amplify capability of Case Associates for better team performance and customer outcomes
Record/update all relevant information on Bank systems with high accuracy
Support unit manager with delivering effective teamwork, implementing process improvements, embracing new technology, production of management information, driving performance based approach, and evidencing high customer service

What we offer

Flexible working
24 days annual leave
Excellent pension contributions
6 months paid family leave
Fertility and surrogacy policy
Working parent supports
Employee assistance program
WebDoctor
Financial wellbeing coaches
Support for educational and professional qualifications

Fulltime

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Research Operations Associate

Working at Atlassian: Atlassians can choose where they work – whether in an offi...

Location

Australia , Sydney

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

2+ years hands-on experience in research operations, ranging from participant recruitment, audience and sample management, vendor and budget management, knowledge management, research tooling and/or research capability development
experience driving operational process improvements and/or innovations in complex or enterprise level software environments
proven experience influencing service delivery outcomes and driving measurable and successful change across organisational boundaries through communication of operational metrics
experience building trusted advisor relationships with business partners

Job Responsibility

Report to an Operations Manager (Research) and drive key aspects of the operational strategy for improving and scaling efficient, compliant research services for all Atlassians
Collaborate with strategic support partners within Data & Insights teams, third party vendors, and internal customers (Privacy, Procurement, Legal, Finance) to develop and implement service delivery best practices
Drive the quality of services provided to the organisation, including definition of success, measurement and performance tracking, informing continuous service delivery improvement
Partner with teams such as engineering, data science, design, and product management to optimise practices for customer understanding across the business
Contribute to operations thought leadership and business-oriented research services
Co-ordinate Research & Insights conference requirements at Atlassian TEAM events

What we offer

health coverage, paid volunteer days, wellness resources

Fulltime

Research Operations Senior Associate

Working at Atlassian: Atlassians can choose where they work – whether in an offi...

Location

Australia , Sydney

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Report to our Research Operations Manager and drive key aspects of the operational strategy for improving and scaling efficient, compliant research services for all Atlassians
Engage, onboard and collaborate with strategic support partners, third party vendors, and agencies, to ensure that Atlassians have access to best in class Research Operations tools and services
Drive the quality, efficiency and effectiveness of services provided to the organisation, through performance measurement and tracking to inform insights and actions toward service delivery improvement
Manage improvement initiatives ensuring that impact is achieved through successful delivery of objectives to timelines, budget and stakeholder expectations
Partner with internal teams such as engineering, data science, design, and product management to optimise practices for customer understanding across the business
Contribute to operations thought leadership and business-oriented research services

Job Responsibility

Drive key aspects of the operational strategy for improving and scaling efficient, compliant research services for all Atlassians
Engage, onboard and collaborate with strategic support partners, third party vendors, and agencies
Drive the quality, efficiency and effectiveness of services provided to the organisation
Manage improvement initiatives ensuring that impact is achieved through successful delivery of objectives to timelines, budget and stakeholder expectations
Partner with internal teams such as engineering, data science, design, and product management to optimise practices for customer understanding across the business
Contribute to operations thought leadership and business-oriented research services

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Customer Success Associate

Artemest is looking for a motivated, organized, and proactive Customer Success A...

Location

Italy , Milan

Salary:

Not provided

artemest

Expiration Date

Until further notice

Requirements

1–3 years of professional experience in customer service, order management, post-sales, or operations within an international environment
Bachelor’s degree in Foreign Languages, Communication, Business, or a related discipline
Proven ability to handle the full order lifecycle
Demonstrated ability to manage multiple priorities and complex orders simultaneously
Strong problem-solving and organizational skills
Excellent communication skills
High attention to detail, precision, flexibility, and a proactive, entrepreneurial attitude
Good knowledge of ERP/CRM systems (particularly Salesforce and SAP)
Native Italian speaker with professional proficiency in English

Job Responsibility

Serve as the primary point of contact for customers
Manage the full order lifecycle
Take ownership of complex after-sales cases
Build and nurture strong relationships with valued customers
Collaborate closely with suppliers and artisans
Coordinate cross-functionally with internal teams (Logistics, Marketplace, IT)
Identify recurring challenges and propose process improvements

What we offer

Special prices on Artemest.com
Meal vouchers
Discounts at restaurants, cafés, gyms, and other stores
Office stocked with fresh fruit, coffee, tea, and water

New

Operations Associate

Our Client is an established wholesale bank with a global presence. They believe...

Location

Singapore , Singapore

Salary:

Not provided

Randstad

Expiration Date

January 04, 2026

Requirements

Minimum Degree in a relevant discipline
At least 2 years of experience in Trade Finance or Loan Operations
Good communications and stakeholder management skills
Proficient in Korean as this role supports the Korea market and requires you to liaise with Korean-speaking stakeholders on a daily basis as well as handle documentation in Korean

Job Responsibility

Assist with the daily BAU of Trade Finance and/or Loan Operations
Handles the processing of Trade Finance transactions such as Letter of Credit (LC) Issuance, Advising, Confirmation, Negotiation, and Documentary Collections
Performs document checking against LC terms and related ICC rules
Handles the processing of Transferable LC, Back to Back LC, LC Forfaiting, Bill Discounting, Invoice Financing and Factoring transactions
Ensure loan administration tasks i.e. account opening, setting new loan facilitates, loan disbursement, rollover, fixed deposit processing, interest rate fixing, monitoring repayments, coordinating funding, are handled promptly and accurately
Attend to customers’ queries
Performs Sanction screening and AML checks
This role supports Korea market
hence liaising with Korean-speaking stakeholders on a daily basis and handle documentation in Korean are required
Other duties as assigned

Fulltime

Maintenance Operations Co-op Associate

We're looking for a proactive and organized Maintenance Operations Co-op to join...

Location

United States , Boston

Salary:

Not provided

Groma (MA)

Expiration Date

Until further notice

Requirements

1+ years of experience in customer service or hospitality position
experience in the real estate industry a plus
Strong computer and Excel skills (Google Suite experience preferred)
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Diligent and efficient documentation, task, and schedule management skills

Job Responsibility

Field all inbound maintenance requests from residents via phone, email, and our resident portal
Triage and prioritize maintenance issues, dispatching our in-house field technicians or third-party contractors as needed
Manage the scheduling and follow-up of all maintenance tasks to ensure timely and effective resolution
Maintain accurate records of all work orders, including billing and completion details
Assist with on-site inspections for apartment turnovers and quarterly property checks, specifically focusing on maintenance and repair needs
Complete quarterly supply inventory audits to ensure our team has the necessary materials on hand
Assist with the move-in and move-out process, performing maintenance-focused walkthroughs
Participate in property operations meetings and projects
Assist with the onboarding of new triple-decker acquisitions to the portfolio
Help with the implementation of maintenance-specific policies and procedures

What we offer

Fully covered commuter passes for bus, subway, boat, or commuter rail
Competitive paid time off policy
13 official company holidays
Dog-friendly office
In-office gym

Fulltime

Customer Operations Associate

Cogoport

Location:
Thailand , Bangkok

Category:
Logistics

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 26, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Customer Operations Associate

Cogoport

Location:Thailand , Bangkok

Category:Logistics

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 26, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Customer Operations Associate

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Location:
Thailand , Bangkok

Category:
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Contract Type:
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Job Posted:
March 26, 2025