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Talentmark are recruiting for a Customer Master Data Manager to join a company in the pharmaceutical industry on a contract basis for 12 months. Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year.
Job Responsibility:
You will be the Subject Matter Expert and functional lead for all Customer Master Data business processes
Ensure all UK customer accounts are appropriately and compliantly managed, validated and maintained
Collaborate with internal colleagues and external Service Providers to ensure full second line resolution of escalated customer queries / issues within timelines required
Develop and implement Customer Master Data strategies and processes for all UK Customer groups and medicines
Oversee resolution of system interface failures (e.g. SAP ERP), between client & external Logistics Service Providers.
Requirements:
Pharmaceutical Industry experience or relevant experience from other industries
Working knowledge of the pharmaceutical supply chain, including a comprehensive understanding of Pharmacy customers
Very strong Data Analysis / Numerical Analysis skills, including the ability to complete robust statistical analyses of large data sets
Logical Reasoning skills to form appropriate conclusions and then take compliant actions that improve the effectiveness of the supply controls
Strong Data Visualisation skills
It is essential that applicants hold entitlement to work in the UK
This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.