Customer Experience Specialist, Robert Half

Robert Half

Location:
United States, Honolulu

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Robert Half is seeking a Customer Experience Specialist. We are looking for an experienced person who can contribute efficiently to day-to-day operations along with supporting office staff and members. Essential duties include greeting visitors, assisting callers, answering telephone calls, assisting members with inquiries, data entry, processing mail, and performing administrative duties. Applicants must have at least 2 years of related experience and strong interpersonal and multitasking skills. Proficiency in Microsoft Office is required.

Job Responsibility:

Greets and directs all visitors
Assist callers, relays messages and announces visitors
Answering incoming telephone calls and directing them to appropriate person/department
Assists members with all inquiries and requests
Assist with data entry as needed
Process, log, sorts and distributes incoming/outgoing mail and facsimiles
May be required to assist other administrative staff
Performs other general administrative duties as required

Requirements:

Minimum of 2 years related experience and/or training
Must be able to work efficiently as well as be proactive and resourceful
Detail oriented
Effective communicator
Able to work independently as well as with a team
Excellent interpersonal skills
Able to multitask
The ability to run various offices machines
fax machine, scanner, postage machines equipment
Proficient with Microsoft Office

What we offer:

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan
Competitive compensation
Free online training

Additional Information:

Job Posted:
May 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Experience Specialist