Customer Experience Specialist, Robert Half

Customer Experience Specialist

Robert Half

Location:
United States, Little Rock

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

We are looking for a dedicated Customer Experience Specialist to join our team in Little Rock, Arkansas. In this long-term contract position, you will play a pivotal role in managing client accounts, fostering strong relationships, and ensuring customer satisfaction. This is an excellent opportunity to contribute to a dynamic environment where your expertise will be instrumental in delivering exceptional service.

Job Responsibility:

Manage client accounts proactively by anticipating needs and delivering tailored solutions
Build and nurture lasting relationships with key stakeholders and decision-makers
Address client inquiries, concerns, and service requests promptly and effectively
Collaborate with internal teams to guarantee seamless product and service delivery
Provide clients with detailed updates, performance reports, and actionable recommendations
Maintain accurate and organized records of all client interactions and transactions
Represent the company at engagements, including meetings and events
Monitor customer satisfaction levels and implement strategies to enhance their experience

Requirements:

Experience in call center customer service with a focus on client success
Proficiency working across multiple web browsers and handling email correspondence
Strong problem-solving skills, particularly with connectivity-related issues
Excellent communication and interpersonal skills
Ability to manage multiple tasks and prioritize effectively
Detail-oriented approach to maintaining accurate records and reports
Proven ability to work collaboratively with internal and external teams

What we offer:

Medical, vision, dental, and life and disability insurance
401(k) plan

Additional Information:

Job Posted:
August 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.