Customer Experience Specialist, Robert Half

Robert Half

Location:
United States, Aspen

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a Customer Experience Specialist / Client Associate to join our team in Aspen, Colorado. This is a Contract position, ideal for someone who thrives in a client-facing environment and enjoys delivering outstanding service. The role involves supporting retail operations, assisting client advisors, and ensuring a seamless and delightful customer experience.

Job Responsibility:

Organize and maintain the stockroom to ensure efficient operations
Assist client advisors with gift wrapping and other customer service tasks
Fold and arrange merchandise to uphold store presentation standards
Provide in-store hospitality by serving refreshments and enhancing the shopping experience
Support client advisors by engaging with customers and addressing their needs
Adapt to varying levels of store activity, from quiet periods to busier times
Contribute to creating a welcoming and luxurious environment for clients
Collaborate with the team to ensure smooth daily operations

Requirements:

At least 2 years of experience in hospitality or retail, preferably in a high-end setting
Strong interpersonal skills and the ability to engage with a diverse customer base
Flexibility and agility to adapt to changing store activity levels
Proficiency in CRM systems and customer service tools
Experience answering inbound calls and handling client communications
Ability to assist customers with inquiries and provide tailored solutions

What we offer:

medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
June 28, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Experience Specialist