Customer Experience Specialist – Dental Technical Support Job at PartnerHero

Customer Support Specialist – Healthcare / Dental

We’re looking for a Customer Support Specialist to provide frontline clinical an...

Location

United Kingdom

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

1+ year experience in Customer Experience, Technical Support, or similar role
Experience supporting SaaS platforms or digital tools
Strong troubleshooting and problem-solving skills
Experience handling tickets and using CRM/helpdesk systems
Native or near-native CX communication skills (verbal and written)
Comfortable working with structured workflows and technical processes
Ability to assess urgency and escalate issues appropriately

Job Responsibility

Serve as frontline CX support for dental professionals via chat, email, and ticketing systems
Handle live customer inquiries with professionalism and empathy
Troubleshoot platform issues, workflows, and common technical challenges
Guide users through dental SaaS workflows and best practices
Accurately document cases and resolutions in the ticketing system
Identify and escalate clinical risks or sensitive cases to appropriate teams
Collaborate with clinical, technical, and product teams to resolve complex issues
Maintain strong service quality aligned with premium CX expectations
Follow healthcare data privacy and compliance standards

Fulltime

Technical Support Specialist

We’re looking for a Technical Support Specialist to provide frontline clinical a...

Location

Mexico

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

1+ year experience in Customer Experience, Technical Support, or similar role
Experience supporting SaaS platforms or digital tools
Strong troubleshooting and problem-solving skills
Experience handling tickets and using CRM/helpdesk systems
Native or near-native CX communication skills (verbal and written)
Comfortable working with structured workflows and technical processes
Ability to assess urgency and escalate issues appropriately

Job Responsibility

Serve as frontline CX support for dental professionals via chat, email, and ticketing systems
Handle live customer inquiries with professionalism and empathy
Troubleshoot platform issues, workflows, and common technical challenges
Guide users through dental SaaS workflows and best practices
Accurately document cases and resolutions in the ticketing system
Identify and escalate clinical risks or sensitive cases to appropriate teams
Collaborate with clinical, technical, and product teams to resolve complex issues
Maintain strong service quality aligned with premium CX expectations
Follow healthcare data privacy and compliance standards

Fulltime

Technical Support Specialist

We’re looking for a Technical Support Specialist to provide frontline clinical a...

Location

Australia

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

1+ year experience in Customer Experience, Technical Support, or similar role
Experience supporting SaaS platforms or digital tools
Strong troubleshooting and problem-solving skills
Experience handling tickets and using CRM/helpdesk systems
Native or near-native CX communication skills (verbal and written)
Comfortable working with structured workflows and technical processes
Ability to assess urgency and escalate issues appropriately

Job Responsibility

Serve as frontline CX support for dental professionals via chat, email, and ticketing systems
Handle live customer inquiries with professionalism and empathy
Troubleshoot platform issues, workflows, and common technical challenges
Guide users through dental SaaS workflows and best practices
Accurately document cases and resolutions in the ticketing system
Identify and escalate clinical risks or sensitive cases to appropriate teams
Collaborate with clinical, technical, and product teams to resolve complex issues
Maintain strong service quality aligned with premium CX expectations
Follow healthcare data privacy and compliance standards

Fulltime

Implementation Specialist

DentalMonitoring is a rapidly expanding MedTech scale-up. We are currently seeki...

Location

Taiwan , New Taipei City

Salary:

Not provided

DentalMonitoring

Expiration Date

Until further notice

Requirements

5+ years of experience in dentistry and/or orthodontics or an equivalent degree
Excellent understanding of a consultative / solution-based sales approach
Consultative, training, and implementation experience
Ability to build and maintain strong partnerships with internal and external stakeholders
High level of IT and computer science knowledge, with a strong interest in new technologies
Ability to act diplomatically while demonstrating strong listening skills and empathy
Ability to influence clients and challenge existing ways of thinking
Ability to organize, prioritize, and manage multiple priorities effectively
Proactive and results-driven
Independent, enthusiastic, and curious

Job Responsibility

Onboarding new customers and creating custom workflows tailored to the needs of each office
Training new clinicians and dental teams to use the DentalMonitoring suite of solutions
Nurturing existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
Building strong relationships with customers so they endorse the DentalMonitoring brand and continue to use and advocate the DentalMonitoring products
Acting as a technical bridge between the customers and DentalMonitoring platform
Supporting and attending local trade shows
Working and communicating with regional sales managers, customer success, inside sales, and sales representatives in order to provide the best onboarding experience for the customer
Influencing doctors and staff to adopt new protocols while alleviating any of the customers’ hesitations to adopt a disruptive technology
Traveling up to 60% to train and support in person office implementation

What we offer

Your ideas will be heard! Our culture promotes initiatives, ownership, and feedback
Everyone is committed to supporting your professional development because we understand that no one can know everything
We place significant importance on the quality of work-life balance

New

Assistant Clinical Manager

Assist PCC leadership with day to day operation to ensure high quality and cost ...

Location

United States , Park Ridge

Salary:

44.15 - 66.25 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Typically requires 3 years’ experience in specialty area
may require specialty-focused continuing education and/or certifications based upon department discretion
Ability to assume charge/schedule coordinator role
Ability to communicate effectively and work cohesively with a diverse work group
Skills specific to each unit's specialty
CPR Illinois Licensed Professional Registered Nurse Certification relative to specialty area, if applicable
Ability to travel locally
Ability to work within stressful conditions and difficult situations
Resilient and flexible in changing environment
May be exposed to hazardous material and threatening diseases

Job Responsibility

Serves in the role of Charge Nurse
Assigns patient and non-patient care in a safe, effective manner
Maintains staffing requirements in accordance with established policies, patient volume
Collaborates with physicians, management and other healthcare professionals to assure the deliver of quality care and high patient satisfaction
Contributes to achieving system, site and unit goals by prioritizing duties and responsibilities
Assures accurate reporting of census, acuity and staffing at predetermined times
Assures that Point of Care Testing/Code Carts/Code Boxes are accounted for
Assures appropriate supplies are available to staff via Lawson
Monitors/Edits Report Express Reports in a timely manner
Ensures compliance with all regulatory agency standards, i.e., federal, state, city, Accrediting Organization, IDPH and all hospital policies and procedures

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

New

Choice Based Lettings Officer

We have an excellent opportunity for a Part Time Choice Based Lettings Officer t...

Location

United Kingdom , High Wycombe

Salary:

35089.00 - 36502.00 GBP / Year

Buckinghamshire Council

Expiration Date

February 18, 2026

Requirements

Thrive in a fast-paced environment
Manage working to tight deadlines
Good at using initiative
Thinking on your feet
Customer focused
Ambitious
Prioritise work quickly
Good time management skills
Excellent communication and written skills
Excellent problem solver

Job Responsibility

Provide advice and support to a diverse client group including vulnerable and disadvantaged households in relation to the council’s housing register, Bucks Home Choice
Assessment of social housing applications
Shortlisting and lettings of social housing under Part VI of the Housing Act 1996 within the framework of the Councils statutory Allocations Policy
Signposting and referral to our homelessness prevention and advice service
Offering housing options advice
Assisting senior officers with informal and statutory reviews, complaints, member enquiries and FOI requests
Deliver expert professional advice in line with our allocations policy
Assess applications for housing, monitor and upkeep of the housing register
Provide nominations of residents to registered providers, including direct lets where necessary, in line with the policy
Provide a housing options advice service to all those seeking accommodation

What we offer

Fair and inclusive culture
Health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
A unified voice through our Employee Representative Group
Ongoing support, and the opportunity to develop and progress in your career
Opportunities to take part in fun activities such as fundraising and social events
Flexible and agile working arrangements
Discounts on various Cafés, restaurants, shops
Generous Pension Scheme
Opportunity to gain membership to Costco
Discounted gym memberships

Parttime

!

New

SAP Basis Engineer

Bright Vision Technologies is looking for a skilled SAP Basis / SAP Platform Eng...

Location

United States

Salary:

Not provided

Bright Vision Technologies

Expiration Date

Until further notice

Requirements

SAP Basis Administration
SAP S/4HANA
ECC
SAP HANA Database
SAP System Installation & Upgrades
Kernel Patching
Transport Management (STMS)
SAP Landscape Management
SAP Security Coordination
Performance Tuning

Job Responsibility

Design, administer, and optimize highly available enterprise SAP landscapes

What we offer

H-1B sponsorship
Career growth potential

Fulltime

New

Hr coordinator

This role provides an opportunity for a dedicated individual who aspires to begi...

Location

United States , Portland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience as an HR assistant or in a related human resources/administrative position
Proficiency in MS Office
Strong interpersonal and communication skills
Detail-oriented, with excellent problem-solving skills

Job Responsibility

Support the HR Department's recruitment process by posting job ads, screening resumes, scheduling interviews, and facilitating the onboarding process for new hires
Help maintain and manage the company's HR database and employee records
Provide administrative support to the HR team, including scheduling meetings, recording minutes, and preparing reports
Process employee requests and provide relevant information
Coordinate HR projects, meetings, and training seminars
Assist in the organization of company events as needed

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training

Customer Experience Specialist – Dental Technical Support

PartnerHero

Location:
Honduras

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 02, 2026

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