Customer Experience Intern, Hewlett Packard Enterprise

Customer Experience Intern

Hewlett Packard Enterprise

Location:
Mexico, Tlaquepaque

Category:
-

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

During your internship program in the Customer Experience Strategy, Automation and Enablement Center of Excellence (CX SAE CoE), you will be providing support in key aspects such as administrative, financial, process, project management, reporting, digital communications, automation platforms management, data and business analysis.

Job Responsibility:

Understand CX SAE CoE verticals and goals to provide appropriate support
Supporting one or more CX SAE CoE verticals aligned processes and process related projects to achieve business, compliance, efficiency and quality related goals
Directly communicate with process owners/ stakeholders regarding related tasks and operational updates
Ensure that processes are followed and planned tasks are done on time
Propose and execute corrective/ preventive actions aiming process improvement
Ensure automations playbooks are functional and quality assurance for digital communications
Responsible for respective documentation, data management, administrative tasks related to daily process support and overall process functionality
Accountability of procurement Statement of Work and Purchase Order process, SLAs, etc.

Requirements:

Currently enrolled in a Bachelor in Industrial Engineering, Administration, Financial, Marketing and / or Systems Engineering
Excellent communication and presentation skills
Structured work approach
Solution oriented
Self-motivated
Ability to operate effectively within a virtual (cross-cultural) team
Proactive and able to work under pressure
Mastery in English
Exposure to data analysis and computer programming language

Nice to have:

Very good command of MS Office products - Word, Excel, PowerPoint, SharePoint, Visio, Confluence, Outlook
PM tool i.e., Jira or SmartSheet / Power BI / Python / SQL / CRM's i.e., Salesforce / Machine Learning knowledge

What we offer:

Extensive social benefits
flexible working hours
a competitive salary
shared values
work-life balance
constantly evolving career opportunities

Additional Information:

Job Posted:
April 29, 2025

Employment Type:

Parttime

Work Type:

On-site work

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