Customer Experience Coordinator Job at C&M Travel Recruitment

Customer Experience Coordinator

Sherridon Homes, a leader in building residential homes across Victoria, is seek...

Location

Australia , Warragul, Gippsland

Salary:

Not provided

AHB Group Ltd

Expiration Date

Until further notice

Requirements

Previous experience in a CEC role with a volume builder in Victoria
High emphasis on Customer Service
Caring/empathetic nature when dealing with clients and colleagues
Well developed communication skills
High level of personal presentation
Driven with a “Can Do” attitude
Strong attention to detail
Enjoy the excitement of being a part of a rapidly expanding business
Qualifications in building industry highly regarded
Highly developed computer literacy skills

Job Responsibility

Deliver an exceptional journey to customers building a home experience
Work within a tight knit and supportive team
Establish strong networks with internal and external stakeholders
Utilize technology, internal systems, industry knowledge and AHB Group software to deliver a seamless customer experience
Maintain accurate data entry in line with the Customer Journey and AHB Group policy and procedure

What we offer

Training, development and mentoring
Opportunities to grow within the organisation
Above market salary
Lollies, coffees, lunches, extravagant company events
Diversity, inclusion and a bunch of fun people doing fun things
Onsite Parking

Fulltime

Tenant Experience Coordinator

Your mission is to execute a luxury hospitality program at an inspiring, Class A...

Location

United States , San Francisco

Salary:

100000.00 USD / Year

lulafit

Expiration Date

Until further notice

Requirements

2+ years of experience in event coordination, community engagement, and/or hospitality
Experience in a luxury hotel, co-working company, or corporate meeting and event planning
Experience in high-touch roles in forward-thinking, customer-centric environments such as Industrious, Marriott, or The Ritz-Carlton
Tech-savvy
Ability to manage two email inboxes daily (Outlook and GSuite)
Ability to operate property apps, survey platforms, marketing template platforms, invoicing systems, and more
Stay current with trends and have a finger on the pulse of the local luxury community and hospitality market
Obsessively customer-centric + a servant leader
A resourceful entrepreneur energized by making your mark
A hyper-organized ball juggler

Job Responsibility

Execute a luxury hospitality program at an inspiring, Class A office building downtown, specifically on the building's signature amenity floor
Provide concierge-level service to tenants
Partner with Tenant Experience Director on initiatives and community events
Create a five-star, service-rich environment
Achieve a 90% satisfaction rate from tenant feedback surveys
Learn and anticipate tenant needs and preferences
Maintain pristine common areas
Complete all operational checklists
Achieve a 100% passing rate of weekly walk-through evaluations
Oversee daily operations, cleanliness, and the TopBrewer system's readiness for the coffee program

What we offer

FREE employee-only medical coverage under one of our plans
FREE short-term disability
FREE life insurance coverage
4% employer match with our 401(k)
Up to $4k annual bonus for top performance

Fulltime

Customer Experience Specialist

We are looking for a Customer Experience Specialist to join our team in Rosevill...

Location

United States , Roseville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service roles, preferably in call centers or client-facing positions
proficiency in managing multiple web browsers and handling email correspondence effectively
strong attention to detail and the ability to follow through on tasks without errors
exceptional interpersonal skills with a friendly and extroverted personality
ability to address connectivity issues and provide solutions promptly
a proactive mindset with the ability to anticipate next steps and adapt to changing situations
excellent communication skills, both written and verbal, to engage with clients and team members effectively
capability to balance calculated risks and facilitate changes when necessary.

Job Responsibility

Provide administrative support to the associate advisor, ensuring all tasks are completed accurately and on time
perform general office administration tasks, handling approximately 10% of your workload
manage client interactions, including scheduling meetings, preparing for appointments, and following up afterward
coordinate logistics for events such as retirement classes, seminars, and other gatherings with attendees
serve as the first point of contact for clients, creating a welcoming and attentive environment
deliver exceptional customer service by anticipating client needs and exceeding expectations
organize calendars and schedules to ensure smooth operations and timely follow-ups
assist with meeting preparation, ensuring all materials and details are ready for client-facing engagements
contribute to the success of events by managing attendee lists and handling logistics
foster positive relationships with clients and colleagues through strong communication and interpersonal skills.

What we offer

Benefits available to contract/temporary professionals include medical, vision, dental, life and disability insurance
eligibility to enroll in company 401(k) plan
free online training.

Fulltime

Customer Experience (CX) Director

My client is seeking an experienced Customer Experience (CX) Director to lead la...

Location

Saudi Arabia , Riyadh

Salary:

Not provided

Salt

Expiration Date

Until further notice

Requirements

10+ years of experience in Customer Experience, Service Design, Customer Strategy, or related fields
Saudi market experience is essential, with strong understanding of local customer behavior, regulatory environments, and sector landscape (e.g., government, financial services, telco, retail, or tourism)
Experience working in a top-tier consulting firm or leading CX transformations in large organizations
Demonstrated ability to manage senior stakeholders and executive-level engagement
Track record of delivering large-scale CX, digital transformation, or omnichannel strategy programs
Strong commercial acumen and experience with business development
Fluent in English
Arabic proficiency strongly preferred

Job Responsibility

Lead end-to-end CX transformation programs, from diagnostic and strategy design to implementation and value realization
Serve as a trusted advisor to senior client stakeholders, including C-level executives and government leaders
Oversee the development of customer journeys, service blueprints, personas, and experience design frameworks
Ensure delivery excellence across engagements, maintaining high-quality standards and adherence to project timelines and budgets
Develop CX strategies aligned with Vision 2030 priorities, local customer expectations, and sector-specific dynamics
Drive thought leadership on emerging CX trends, digital experience, data-driven personalization, and service design innovation
Contribute to internal capability building, including frameworks, methodologies, and CX tools
Identify and cultivate new business opportunities within the Saudi market
Lead proposal development, pitch presentations, and commercial negotiations
Build and maintain strong relationships across key client accounts and government entities

Fulltime

Customer Experience Manager

We are seeking a dedicated and results-driven Customer Experience (CX) Manager t...

Location

United States , Garden Grove

Salary:

80000.00 - 120000.00 USD / Year

Harbinger Motors

Expiration Date

Until further notice

Requirements

5+ years of experience in a Customer Experience (CX), Customer Success, or Operations role, with a proven track record of designing and implementing successful CX programs
Expert proficiency in CX measurement tools (e.g., Qualtrics, Medallia, Zendesk) and the ability to conduct deep quantitative and qualitative analysis of customer data
Experience within the Automotive, Commercial Vehicle/Fleet, B2B Technology, or high-value capital goods industries is highly preferred
Exceptional written and verbal communication skills, with proven experience influencing cross-functional teams and presenting to executive levels
Demonstrated ability to manage complex, multi-stakeholder projects from concept through execution

Job Responsibility

Design and execute core CX processes across the commercial EV truck lifecycle—from inquiry and purchase through delivery, service, and ongoing support
Map the customer journey across Sales, Delivery, Service, and Support to identify pain points and opportunities for improvement
Coordinate dealer readiness, delivery scheduling, checklists, and cross-functional handoffs to ensure every commercial EV delivery is executed accurately and on time
Own and manage the Voice of the Customer (VOC) program, utilizing tools like Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) surveys
Analyze customer feedback, operational data, and market research to derive actionable insights and quantifiable CX metrics
Partner closely with Service Operations, Product, Sales, and other teams to implement process changes that directly address customer needs and reduce friction
Lead projects focused on improving turnaround times, field interactions, and overall service consistency
Represent the customer in internal discussions, ensuring operational decisions consider downstream customer impact
Support the development of standards and guidelines for customer-facing communication
Work with Training/People teams to embed CX principles into onboarding and ongoing education, helping reinforce a customer-first mindset across departments

What we offer

Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
Early-stage Stock Options
Robust Retirement Savings (401k, HSA, FSA)
Generous Paid Time Off (PTO) & Parental Leave
Annual Vacation Bonus
Wellness & Fertility Benefits
Cell Phone Stipend
Complimentary Meals & Stocked Kitchens

Fulltime

Customer Experience Manager

As Customer Experience Manager, you will lead a growing team of Customer Experie...

Location

United States

Salary:

104000.00 - 121000.00 USD / Year

Avanos

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent relevant experience
7+ years of progressive customer service or experience leadership
At least 3 years managing direct reports
Proven success in driving customer satisfaction initiatives and managing escalations at scale
Strong knowledge of SAP (Order-to-Cash), Salesforce.com (Service Cloud), and customer experience metrics

Job Responsibility

Lead, coach, and develop a team of Customer Experience Analysts who serve as escalation points for both commercial and patient service operations
Establish performance standards, define measurable goals, and ensure team alignment with department KPIs and strategic objectives
Foster a culture of collaboration, ownership, and customer-first problem solving
Define the short- and long-term vision for customer experience excellence within the Service Center and Patient Care channels
Drive consistency in the way customer issues are escalated, diagnosed, resolved, and analyzed
Champion a proactive experience model by identifying root causes and implementing scalable improvements
Collaborate with key stakeholders across Sales, Planning, Marketing, Distribution, IT, and Compliance to advocate for the voice of the customer
Participate in strategic corporate initiatives such as product launches, acquisitions, and system enhancements
Support continuous improvement by embedding feedback loops and customer insights into internal planning
Develop and monitor real-time metrics for customer effort, NPS, and issue resolution

What we offer

Incentive compensation program
Comprehensive and competitive range of benefits
Health care benefits
Retirement plans
Work/life benefits
Generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting
Benefits on day 1
Free onsite gym
Onsite cafeteria
Uncapped sales commissions

Customer Care Coordinator

We are seeking a proactive and organised Customer Care Coordinator to join a wel...

Location

United Kingdom , Bridgwater

Salary:

14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in customer care, service coordination, or construction administration (preferred but not essential)
Strong organisational skills and ability to manage multiple tasks
Confident communicator
Proficient in Microsoft Office, especially Excel
Self-motivated, reliable, and able to work independently and as part of a team

Job Responsibility

Organise and manage staff schedules
Liaise with clients to arrange works, prepare quotes, and raise invoices
Communicate directly with homeowners to gather information and schedule visits
Coordinate inspections and gather technical details with internal staff
Maintain and update the job tracker to ensure smooth job progression
Support the efficient delivery of customer care works and maintain strong client relationships

What we offer

Pension contributions
Private medical cover
Free onsite parking
Friendly, supportive office environment
Flexible hours available to suit the right candidate

Parttime

Guest Experience Coordinator

The Guest Experience Coordinator is responsible for creating unforgettable guest...

Location

United States , Eau Claire

Salary:

17.00 USD / Hour

Metropolis Resort

Expiration Date

Until further notice

Requirements

Passion for creating fun and engaging experiences for guests of all ages
Previous experience in event planning, hospitality, entertainment, or guest services preferred
Strong organizational skills and ability to multitask in a fast-paced environment
Outgoing, energetic personality with a guest-first mindset
Comfortable performing in a mascot costume or coordinating performances
Ability to work flexible hours, including evenings, weekends, and holidays

Job Responsibility

Coordinate and schedule Splasharoo appearances throughout the resort, ensuring engaging and fun guest interactions
Perform as Splasharoo or manage trained performers, ensuring energy and enthusiasm during all appearances
Maintain and care for the mascot costume, ensuring cleanliness and repairs as needed
Oversee daily guest activities, including arts & crafts, face painting, movie nights, popcorn service, and more
Ensure activities are set up properly, staffed appropriately, and running smoothly
Assist in planning, organizing, and executing holiday events, themed weekends, and special celebrations (e.g., New Year’s Eve, Easter, St. Patrick’s Day)
Collaborate with other departments to enhance the guest experience through creative programming
Proactively engage with guests to ensure they are having a fun and memorable experience
Gather feedback to improve activity offerings and enhance overall guest satisfaction
Work closely with marketing to promote activities and events on social media and resort communications

What we offer

Competitive Pay
Fun and dynamic work environment
Opportunities for creativity and leadership in guest engagement
Discounts on resort amenities

Customer Experience Coordinator

C&M Travel Recruitment

Location:
United Kingdom

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 20, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 20, 2026

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Job Posted:
March 20, 2026