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Customer Engagement Representative

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Gallagher Group

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Location:
Australia , Melbourne

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

You’ll be at the forefront of growing eShepherd in Victoria, connecting with farmers and stakeholders primarily through remote channels. This is a relationship-driven role where you’ll manage leads, develop opportunities, and guide customers through the adoption of virtual fencing, while feeding practical insights back to the product and tech teams. Occasional attendance at field days and events will help you understand real-world challenges, but your day-to-day impact will be delivered remotely.

Job Responsibility:

  • Build and manage a strong sales pipeline across Victoria
  • Identify, qualify, and engage new customer opportunities
  • Close sales and support engaged, excited customers
  • Connect with farmers via calls, video demos, and online events
  • Deliver compelling product demonstrations that show practical value
  • Collaborate with Business Development Managers on regional sales strategy
  • Maintain accurate CRM records and provide regular reporting
  • Partner with product, tech, and customer teams to ensure feedback informs development

Requirements:

  • A background in agriculture, AgTech, or rural-focused sales
  • Experience in solution-led or relationship-based selling
  • Strong interest or knowledge in beef cattle grazing systems
  • Confidence building trusted, long-term customer relationships remotely
  • Commercial mindset with a focus on achieving results
  • Clear, practical communication skills
  • Comfortable working independently in a fast-paced, remote environment
  • Experience using CRM systems and digital sales tools
  • Experience in a start-up environment preferred
  • A passion for delivering exceptional customer experience

Nice to have:

A relevant degree is beneficial but not essential - practical experience, credibility, and mindset matter most.

What we offer:
  • Competitive salary plus performance-based incentives
  • Fully remote role (Victoria-based) with flexibility
  • The pace and opportunity of a scaling AgTech business
  • Backing, stability, and career pathways through Gallagher
  • Tools, technology, and support to set you up for success
  • A supportive, down-to-earth team culture
  • Employee Assistance Program and wellbeing initiatives

Additional Information:

Job Posted:
January 03, 2026

Work Type:
Remote work
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