Customer Delivery Specialist, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
Poland, Wroclaw

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This customer delivery position will manage and execute all the tasks required for the delivery of complex (non-programmatic) solutions. The Customer Delivery Specialist (CDS) owns complex operational process, such as ALD requirements, quote, deal coordination, bid management, supplier invoice management and sales reporting. The CDS is responsible for producing complex process deliverables and reports out using business applications. The role will frequently communicate with partners and customers and can apply subject matter knowledge to solve common and complex business issues.

Job Responsibility:

Manage and execute all tasks required for delivery of complex (non-programmatic) solutions
Own complex operational processes (ALD requirements, quote, deal coordination, bid management, supplier invoice management, sales reporting)
Manage and support legally approved documentation
Apply subject matter knowledge to solve common and complex business issues
Play important role in managing Sales forecast
Funding and booking Schedule of Authority (SOA)
Compliance with established guidelines and policies
Use systems and tools to manage all tasks
Monitor Supplier Payments and Volume Targets
Frequent communication with partners, customers, colleagues
Partner with Sales
Successfully manage reseller relationships
Support total customer experience
Communicate/escalate to CRM/PRM any customer/partner changes
Collaborate and engage with team members providing valuable input for customer projects/solutions
May act as team or project leader

Requirements:

University degree or equivalent experience
Typically 2-4 years' experience in a business related function, preferably finance or accounting
Fluent Dutch and English is required
Proven ability to multitask
Attention to detail
Effective organization, time management, prioritization, follow-up and execution skills
Excellent communication skills (e.g. written, verbal)
Good working knowledge of Microsoft Office (MS Advance Excel, Word, PPT)
Mastery in English and local language as required
Ability to work as proactive member of a team, as well as independently
Exercises independent judgment within generally defined policies and practices to identify and select a solution
Strong Enterprise Contributor skills to drive to the best business outcome for the customer and the company as a whole

Nice to have:

Accountability
Action Planning
Active Learning
Active Listening
Business Growth
Business Planning
Coaching
Commercial Acumen
Creativity
Critical Thinking
Cross-Functional Teamwork
Customer Experience Strategy
Customer Relationship Management (CRM)
Data Analysis Management
Design Thinking
Empathy
Follow-Through
Growth Mindset
Long Term Planning
Managing Ambiguity

What we offer:

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive benefits suite supporting physical, financial and emotional wellbeing
Career development programs
Flexible work arrangements

Additional Information:

Job Posted:
October 08, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Customer Delivery Specialist