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Customer Contact Centre Representative

https://www.circlek.com Logo

Circle K

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Location:
Latvia , Riga

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Category:

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Contract Type:
Not provided

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Salary:

1300.00 EUR / Month
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Job Description:

Circle K Business Centre is looking for a new colleague to join our team as a Customer Contact Centre Representative.

Job Responsibility:

  • Provide professional and courteous support to B2B and B2C customers via phone on daily matters
  • Consult customers and resolve issues via email correspondence (both B2B and B2C segments)
  • Support fuel station employees by helping to promptly resolve current situations
  • Collaborate with the sales team – exchange information and provide timely support via phone and email
  • Communicate effectively with internal company departments to ensure a high level of customer satisfaction
  • Enter and process data in customer service systems

Requirements:

  • Previous experience in customer service (considered an advantage)
  • Ability to communicate clearly and understandably in Latvian
  • fluency in English is an advantage
  • Good computer skills (MS Office, email, CRM systems, etc.)
  • Accuracy, strong sense of responsibility, and customer-oriented mindset
  • Ability to work in a dynamic environment and effectively solve problem situations
  • Ability to work fully from the office

Nice to have:

  • Previous experience in customer service
  • fluency in English
What we offer:
  • Covered tariff plan for your mobile phone
  • Health insurance
  • Employee discounts in our stores

Additional Information:

Job Posted:
January 06, 2026

Expiration:
January 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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